To act as a liaison between the Customer Support, Product, and Engineering teams and act as the main point of escalation for all technical support requests, we are looking for a Technical Support Engineer. You are a self-starter with experience in troubleshooting who will use phone, chat, and email tools to provide our clients with prompt and accurate assistance in addressing their technical issues. Salary: $1000 to $1500 per month.

You will be able to assist educators and families on our platform as a Support Specialist, reporting to the Manager of Support. Strong problem-solving talents, great communication skills, and in-depth knowledge of our products and services are requirements for this position. Additionally, in order to promote continuous development and advance the support function, you will collaborate closely with the management team to identify and evaluate possible growth areas within the t

We are currently expanding quickly. We're searching for someone to join our Support team so they can help us with this exciting growth and maintain our reputation for taking pride in assisting and pleasing both current and potential clients. Everywhere we can, we want to go above and beyond to make sure that utilizing the service is a wonderful experience.

Do you have good problem-solving and communication skills? Do you have a keen eye for detail and a drive to use online learning to assist others in reaching their objectives? Do you appreciate collaborating across functional lines to find solutions to issues and do well in a dynamic, quick-paced environment? Great! Continue reading.

As a customer support engineer, your duties will include responding to more technical client questions as well as addressing general support emails received during US business hours. (Examples include providing thorough responses to inquiries about our API and helping with lead data cleansing and migrations).

You will be a member of a worldwide team as a solutions support engineer that offers total support to assist our customers in smoothly resolving problems. You will be a member of a team that is in charge of offering exceptional technical support. You will be in charge of managing the client experience from problem identification to final resolution. Your daily tasks will involve offering technical expertise (either independently or with the help of your colleagues), as well a

You will be responsible for responding to and handling sophisticated support inquiries concerning our service from top-tier clients in your capacity as a customer success engineer. You will be in charge of making sure that our top-tier customers receive resolutions as soon as possible and, in cases where that isn't possible, turning their problems into things that our developer team can do something about.

An experienced Technical Operations L2 engineer is needed to expand our team. Our manufacturing systems' performance, dependability, and stability are all the responsibility of the technical operations team. This entails keeping an eye on, troubleshooting, and addressing problems as they occur as well as putting systems and procedures in place to avoid problems in the future. The Support L1 team, various cross-functional teams, and the Technical Operations L2 role collaborate

As a senior support engineer, you will be involved in everything from responding to straightforward questions about our service from potential clients to put up a local proxy to troubleshoot incoming Web3 requests. You will be in charge of making sure that we rapidly resolve customer issues and, if that isn't possible, of turning those issues into things that our developer team can do something about.

As a member of the rapidly expanding Customer Experience team, you will be in charge of offering our clients specialized support in your capacity as a support engineer. From front-end panels to metrics, logs, and traces, you'll cover the whole observability stack. You will also gain practical exposure to a wide range of distinctive open-source projects in this position, giving you a wealth of learning opportunities across our Cloud, Enterprise, and Open Source products. Our

To continue offering technical help to users and node operators inside our ecosystem, we are looking for a technical support analyst. Responding to user inquiries, locating and resolving technical problems, escalating complex problems, working with cross-functional teams, keeping accurate records, offering direction and support, and attending training sessions are all responsibilities of a technical support analyst. Only those who reside in EMEA (Europe, Middle East, Africa)

As a part of the CSM team, you will represent our most important and significant customers. On a daily basis, you will serve as the customer's first point of contact for any post-sales technical, product, and support inquiries. You will also work to develop, carry out, and manage projects and procedures that will promote the successful adoption and usage of our products. You will have the chance to interact with everyone in the customer environment, from developers to executi

The CSS organization is seeking individuals with a passion for providing customer support to assist us in creating a future where customers come to us not only because we provide amazing products but also because we provide a unique and connected customer experience that is rooted in our dedication to delivering on customer outcomes.

We have an exciting opportunity for a Product Support Specialist to join our team. If you are an experienced professional with 1-2 years experience interacting with SaaS customers; solving their questions, and helping them learn and grow, so they get the most from our products, combined with the ability to advocate for the customer, and represent their best interest (which will come naturally because you have a deep desire to help people!!), on an individual and scalab

We are seeking an Account Manager/Customer Success Manager based in the EMEA to support the EMEA market . This person will cultivate strong relationships with our new and existing clients and assist them in strategizing and planning digital marketing campaigns to meet their goals. This is an excellent opportunity to join one of the most exciting Artificial Intelligence startups in Asia and grow their footprint in EMEA.

For our Shared Services team, we are hiring a part-time customer support agent. The chosen individual will work remotely on a full-time basis, so getting to your home office will be your sole commute-related concern. This will free up your time so that you can concentrate on what matters most: giving our customers a first-rate support experience.

You will be connecting with our customers via phone, chat, and email as a Customer Support Associate. As a liaison, you will enlighten consumers about our products and services, respond to inquiries, and accurately and quickly address any problems that may arise. To cover our 24/7 work environment, we are looking to fill a number of positions.

As a Customer Support Specialist, you will be responsible for managing our customer communication through email, chat and calls, responding to support queries from customers and leads. You will support metrics to the customer success team and collaborate with other teams to ensure customer needs are met. Reporting customer requests, bugs and additional information to engineering is also a key part of the role. ***Working hours: 8am to 4pm Australian Eastern Daylight Tim

We are looking for a Manager or Director of Customer Engineering to help lead our work on building our Customer Engineering function. This function is responsible for helping our customers implement the our API and realise value from our product fast. In addition to implementation management, the function is responsible for technical support throughout the customer lifecycle. In this role you will play a critical part in establishing this function within our company. T

We're on the lookout for a Customer Support Specialist to join the team fully remote ! As a Customer Support Specialist, it is all about helping people. You will become an expert (we call ourselves “gurus”) in using the our software. You will use that expertise to advise our customers how to successfully use our software to set up their own accommodation website and to grow their vacation rental business. You will help them by responding quickly to customer support requ

We are hiring a Customer Support Engineer to help us provide an excellent service experience to our customers. Join a team that has been working remotely for 7+ years. As a Customer Support Engineer, you will be responsible for handling general support emails sent during US business hours, along with solving more technical requests from our customers. (e.g. Answering detailed questions about our API, and assisting with lead data cleanup and migrations).

Do you dream of launching your career in IT, but need some experience to get started? Do you believe that communication is your strong suit? Do you think that customers deserve more than just support? Are you willing to go above and beyond to help them succeed? We've got a match! We are looking for a Junior Customer Success Specialist to join our Customer Success Team.

Are you at your strongest while troubleshooting broken websites, and eager to learn more about web hosting? Do you know the difference between index.php, error 403, and SSH (WP-CLI)? Do you know how to move a WordPress website, or better yet, have you done it at your previous job, during your studies, or simply out of curiosity? Do you believe that customers deserve more than just support? Are you willing to go above and beyond to help them succeed? We've got a match!

To add to our team, we're looking for some truly amazing talent. You will be a part of a growing team of sales professionals who collaborate with all departments to ensure that we are different from the competition. The ideal candidate would be well-versed in WordPress, have previous experience working in the education sector, and manage communications pertaining to accounts, pre-sales, and sales. In order to give our customers coverage around-the-clock, our team works in shi