Join our tight-knit early-stage remote team that thrives on delighting users and building magical products that improve people's lives. Whether you've done support at a startup before or come from an entirely different background, as a Product Support specialist, you'll delight our customers with world-class customer support and help make cryptocurrency accessible to everyone.

We’re an entirely remote team spread across 7 countries and 20 cities. The company is on a journey of creating an e-commerce platform built around nurturing customer relationships through marketing automation solutions. We’re looking for a full-time Tier 2 Support Engineer to join us in creating world-class experiences for our Shopify eCommerce applications. This position is 100% remote. You’ll have the freedom to work where you’re the happiest, and of course, be a part

As a Billing Support Representative, your duties will involve (a) representing us to our providers, who include therapists, psychiatrists, nurse practitioners, and more, as well as (b) promptly and accurately responding to billing inquiries. Using chat to efficiently respond to inquiries will take up the majority of your time. You will work closely with her to develop and implement best-in-class customer service, establish trusting relationships with mental health professiona

In order to create the greatest possible customer experience for our providers (therapists and other mental healthcare specialists with private practices), we are seeking a seasoned people manager and customer support specialist (people receiving therapy). Your assistance will be used to develop and inspire our customer service employees. You will direct a team of customer service/support specialists who promptly and correctly address inquiries from consumers via chat and ema

We're seeking a self-starter who appreciates a hectic work environment and wants to be our client's first point of contact. When a potential new client calls us to make an appointment for mental health therapy, you will be the first person to speak to them as a client intake representative. The majority of your time will be spent using the phone and email to efficiently respond to client inquiries and swiftly and precisely schedule the client, when necessary, with the ideal m

Our regional technical support managers lead top-notch technical support teams that provide world-class server, desktop, and public cloud services to customers all around the world. They exhibit two crucial qualities: Technical excellence means that the support team is always up to speed with our technology and that they carry out sound and efficient troubleshooting. Customer focus means making sure that clients are always happy with the service they are receiving. You must b

Are you a customer service whiz who is fixated on providing a wonderful experience but who has mastered your present products and is unsure of what to do next? Or perhaps you're a Software Engineer trying to find a way to learn about a vast array of product architectures, domains, and tech stacks. You could certainly join any new company and become familiar with their selection of items, but we believe we offer something superior.

You can work from home in all of our roles because they are entirely remote. Forever. This role does need that you be based inside UTC 0/+8 as you will be servicing the EMEA and APAC areas in order to provide the greatest experience for our new hire (you?!) As we continue to expand quickly, we are searching for Customer Assistance Specialists for the Offboarding Business Unit to assist us in providing excellent customer and team member support. Your job is to inform and assis

Are you an experienced support leader who inspires others, thinks creatively and strategically, prioritizes people and customers? Do you have a knack for turning vision and strategy into actionable results? During the expansion stage of the business life cycle, have you steered additional support groups to the next level of excellence? Are you pragmatist with a firm commitment to strategy, execution, and outcomes? We are confident that this role will seem really exciting to y

You will be a part of our support staff, which is a global team that works remotely. You will collaborate daily with our developers and the rest of our customer support team. Do you like troubleshooting WordPress issues and answering technical questions? Do you always like to document yourself precisely before giving advice? Are you able to maintain a friendly and professional communication that invites people to trust you? If you answered yes to these questions, we are su

The IT Systems Assistant, who reports to the IT Senior System Manager, guarantees the efficient operation of all on-board IT systems as well as any additional connected networks, computers, and peripherals.

Relocation to Cyprus with all the necessary support for you and your family.

Relocation to Cyprus with all the necessary support for you and your family.

You will be part of the Core Infrastructure team managing Windows Server hosts and administrating several Active Directory Domains. We offer Full relocation package to Cyprus for the family and visa support;

The goal of System and Network Engineer is to securely deliver top-tier IT services and solutions to the entire organization. Finding, implementing, and maintaining the best network and software solutions can help the firm team members operate more productively and efficiently. System and network engineers oversee ongoing setup and process improvement as well as Level 2-3 support for the solutions they implement. She/He is in charge of ensuring the IT services' security, depe

To support our mission, we are now seeking an experienced individual to lead the Operations Department as the Director of Operational Support (DOS). You will lead the provision of operational support services across the organisation and play a vital role in the effective delivery of our mission and aid workers' safety. Areas of responsibility include logistics & procurement, facilities management, communications, transport, safety & security, IT, and regulatory compliance s

For our Technical Support Team, we're searching for a highly organized problem-solver and go-getter. By providing precise and prompt support in the manner of our white-glove service experience, this person will please our customers. This individual will be crucial in supporting and maintaining the daily operations of our diversified client base after receiving thorough training on our products and technical integration techniques.

We're seeking an experienced customer support champion for our highly successful SaaS application. You'll be joining a supportive, tight-knit, and highly committed team that is passionate about helping customers reach their business goals, and passionate about growing our product. Almost all of your customer correspondence will be via Intercom live chat (no phone calls required). It is highly preferable that you have background knowledge of SEO or digital marketing so you can

We are searching for a person who is passionate about providing excellent customer service and who can relate to and assist our clients with their key to-do items. You will be personally communicating with our clients via phone and email and addressing any technical queries they may have about the services we have offered them. Excellent organizational abilities and a focus on detail are prerequisites for this position.

As our Partner Care Specialist, you will be responsible for delivering the highest standard of support to our business partners. You will communicate directly with them via phone, email, or chat and take full ownership of their requests to make sure that each communication will end with a fast resolution and a smile on their face.

Do you want to help revolutionize the virtual world and join one of the most extraordinary tech companies in Germany? In order to expand our team in Freiburg (Germany), we are now looking for a talented First-Level Support Specialist. We offer a competitive salary and relocation support. If this sounds like the right fit for you, please apply now.

To ensure the relevant business systems are operational ensuring an efficient service to our customers and clients, avoiding or minimising any impact to customers following system outages or incidents. To achieve this you will be managing warehouse incidents and tasks across multiple disciplines such as Engineering Operations, Technical Support Services and Business Operations. This will include identifying, raising and managing system faults in appropriate systems, prioritis

As an IT Support Technician, you will make sure the office computers and network are running smoothly, you'll adapt to changing technology, and support a fast-growing company. We offer relocation support ad visa sponsorship to exceptional candidates.

The Compliance Team is a crucial part of our risk framework's second line of defense. We offer senior management and shareholders with assurance by advising and challenging the Business Teams with regard to compliance with regulatory requirements and policies. We also monitor and test the Teams' adherence to those requirements and policies. This position will be based in the BVI and closely collaborate with our local team as well as the Group's Compliance teams and other depa