As a Billing Support Representative, your duties will involve (a) representing us to our providers, who include therapists, psychiatrists, nurse practitioners, and more, as well as (b) promptly and accurately responding to billing inquiries. Using chat to efficiently respond to inquiries will take up the majority of your time. You will work closely with her to develop and implement best-in-class customer service, establish trusting relationships with mental health professionals, and report directly to our Provider Support and Billing Lead. You'll experience firsthand what it's like to start a company from scratch and be able to make a genuine difference from day one. This position requires full days on Saturday and Sunday for weekend coverage.
BILLING SUPPORT REPRESENTATIVE, REMOTE | WORK FROM HOME
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