As a Tier 2 Representative, you are responsible for resolving customer issues, discovering broader system issues, and generating knowledge content as new information is discovered.

We are hiring a Customer Support Engineer to help us provide an excellent service experience to our customers. Join a team that has been working remotely for 7+ years. As a Customer Support Engineer, you will be responsible for handling general support emails sent during US business hours, along with solving more technical requests from our customers. (e.g. Answering detailed questions about our API, and assisting with lead data cleanup and migrations). You have experi

We call this position a "Customer Advocate" because it's your job to do just that: advocate for the best possible experience for our customers. Friendly, empathetic support can make someone's day, and we're committed to making every interaction - whether email, call, or chat - a fun and helpful one! This is not a customer service position. There's a difference between customer service and customer support, which might sound confusing - so please read on!

You will collaborate with our staff members to help them use internal technology and ensure they have the greatest experience while answering to Xavier, our Senior Lead IT. You will be trusted with a variety of responsibilities, including helping users by resolving support requests (authentication, access permissions, internal tools issues, etc.), managing user accounts and their lifecycles (onboarding, offboarding, and follow-up with external employees), identifying software

You will be in charge of creating scalable and automated SalesForce solutions for our company's business operations as a Salesforce Administrator. You will address business problems and directly improve the performance of the entire firm. We require a responsible individual who recognizes the significance of both innovation in emphasis areas and the utility of regular SalesForce solutions because our organization is continually expanding and changing. Our B2B and B2C relation

As a Tier 2 Representative, you are responsible for resolving customer issues, discovering broader system issues, and generating knowledge content as new information is discovered.

We are looking for a Senior Salesforce Administrator to join our growing team!

We are looking for an Application Support Analyst who is comfortable working cross-functionally and collaboratively. This position will report to the IT director, be an IT team player, and develop relationships across the entire company. You will be a trusted subject matter expert of the corporate user experience and help design, implement, and maintain the company’s acquisition and adoption of tools and initiatives. The ideal candidate enjoys new unique challenges an

We are seeking exceptional candidates who possess a blend of technical and customer-facing skills to effectively support our customers. This job will require a unique combination of flexibility, troubleshooting, creativity, problem-solving, and communication skills. As part of this highly visible team, candidates have the opportunity to work closely with our customers to contribute to the successful deployment and reliability of their environments. As a Customer Support

As a WordPress Technical Support Specialist, you’re responsible for guiding people to the fullest use of our products. You will build relationships based on trust which result in happy, passionate, and loyal customers through listening to their needs. This is a remote position - our team is spread around the globe! Our home base is in Florida, USA, so company operating hours are 9am - 5pm ET. For this role, typical work hours match these operating hours. However, diffe

CAMs are responsible for organizing the projects and stakeholders, keeping the client in the loop and happy, and helping build workflows and provide what the team needs to execute. If we were creating a movie, you'd be the producer , the strategist would be the director, and the content editorial team would be the actors. You must be able to invoice as a freelancer from your country, and you must be able to easily accept payment from Europe.

Does this sound like you? Your friends and family call you to troubleshoot their technology problems You love learning new things, and...

Are you a telco industry customer support specialist who is driven to deliver excellent customer service? Are you interested in becoming an exceptional support engineer while working from home and studying the most recent AWS technologies? If so, you're up for the next challenge. We are a product-driven telco software company focused on moving the entire telco industry to the public cloud and redefining how carriers engage with their subscribers. We believe the key to succe

To avoid or reduce any impact on consumers following system failures or events by ensuring the appropriate business systems are operational and guaranteeing an efficient service to our customers and clients. You will manage warehouse activities and incidents across a variety of disciplines, including engineering operations, technical support services, and business operations, in order to do this. This will entail locating, bringing to the attention of, and controlling system

This is a full-time employment that can be started right away and is entirely remote. An average of 40 hours per week, Monday through Friday, with some appropriate overlap with regular EU business hours, will be spent caring for our customers and the community.

You’ll interact with customers daily as they encounter the difficult edge cases of running our product in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting to

Who we are and what we do Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two...

🙌We are a small team, and we are just starting. We are looking for talented people who can help us build our culture, growth as a team, and solve technical/graphic challenges. We are passionate about building visual tools and solving creative challenges.

Want an engaging career in IT SUPPORT while working REMOTELY from ANYWHERE? We specialize in making long-term stable placements with IT Pros working remotely with companies in the US, UK, Canada and other countries. We ensure our clients offer a great environment and structure for you to thrive in your IT career.

As a Technical Support Engineer for HelpSpot, our help desk software application, you’ll have the unique opportunity to directly impact the happiness and growth of our customer base by providing world-class technical support.

A UK-based software company is looking for an EMEA English-speaking Software Customer Support representative or specialist. Depending on the candidate, the company is open to remote or in-office (London) arrangements. We are a rapidly expanding provider of software as a service, and we are now searching for motivated team members to join our customer care division.

We are hiring for a Customer Success/Support role to support and help our customers make wins with our software. If you’re a person who is driven by customer happiness and success, then this role is made for you. The Customer Success + Support role is responsible for making sure our users are successful with our software. This is also a hybrid role with support and you'll also be responding to inbound emails and chats to assist as front line support for product and service

We want to hire a customer service executive. A skilled, upbeat, and sympathetic individual who will enhance the product experience for our customers. You approach consumers with a sympathetic, collaborative, and expert demeanor. You have amazing multitasking abilities and you pick things up quickly. You have a natural curiosity for learning new things. You have excellent communication abilities and are a gregarious optimist. You're completely smitten with mobile and online a

The Customer Support team is 100% remote. However, we travel for regular in-person meetings with the team and the entire company to meet and work together face to face. These meetings are in cities around the US, including Scottsdale, Austin, Orlando, New Orleans, San Diego, Las Vegas, and New York City. In-person events combine work and fun and are designed to make up for the in-person interaction that occurs in an office job.