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We are seeking exceptional candidates who possess a blend of technical and customer-facing skills to effectively support our customers. This job will require a unique combination of flexibility, troubleshooting, creativity, problem-solving, and communication skills. As part of this highly visible team, candidates have the opportunity to work closely with our customers to contribute to the successful deployment and reliability of their environments. As a Customer Support Specialist, you will serve as an escalation point for customer-impacting issues that warrant a technical deep-dive to understand and resolve. You will work closely with the customer facing teams within our company to understand the complexities of customer environments and how our software behaves in them.

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