Are you exceptionally good at resolving problems? Are you the guy at work or academic environment whose all colleagues reach out to asking for advice on how to resolve a certain problem with a tool or system? And are you looking for a serious opportunity to take your skills to the next level? If so, then keep reading... We are convinced that the best support agents are smart individuals who really enjoy learning new things and are able to apply knowledge to address the challe

We’re seeking a Network & Systems admin with knowledge of networks/network protocols and Linux systems to perform in-depth troubleshooting of all issues that arise. The primary function is to perform escalated network repair, execute tactical projects, and own overall network troubleshooting once alerted by the monitoring tool. This role is location agnostic anywhere in the world, but we ask that you overlap some working hours with Eastern Standard Time (EST). We are a f

You’ll work hand in hand with our customers to understand their businesses and the problems they’re working to solve inside and out in order to set up an individualized onboarding and training plan to ensure adoption of the product. You’ll use your project management skills to ensure that customers are onboarded and optimized from a technical perspective as well as lead all customer communication, trainings, and follow up to ensure that all key stakeholders with each

Thousands of design teams use our product to transform their ideas into incredible products every day. Want to join us and help take our customer support to the next level? We’re looking to grow our talented team with a full-time Product Support Specialist. As a Product Support Specialist , your focus will be on giving our customers the help they need, fast. Ideally, you’re based in one of GMT +1/+2/+3 to cover European time zones from morning to afternoon.

Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). We're looking for someone to join our growing Customer Support team! Putting our customers at the heart of everything is one our values, so you'll help us continue to deliver outstanding support. Reporting to one of our Customer Support Leads, you'll take care of hundreds of Hotjar users every week to ensure they get the reactive support they need to be s

The ideal candidate will be responsible for all technical aspects on the development side. Ensuring that Integrations processes are seamlessly conducted and implemented while following the customer success timeline and working closely with the Head of IT of the respective property, our CTO, Customer Success Manager, and Technical Success Manager. Responsible for implementing improved processes or operational policies. Alongside, he/she will have to recommend changes to the pr

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of bi

Job responsibilities will include: IT Helpdesk: Resolve IT issues reported by team on Hardware and Software (Windows, O365, Teams,...

Reporting to John, our Lead IT Technician you will help the team to work with technology in optimal conditions, assist them, understand and respond to their needs with frictionless solutions, improve their user experience and kill their pain points. The task will go from email issues, software usage and access rights to broken laptops, and with permanent care for maintaining a high level of security. Relocation package and visa sponsorship for international talents

We’re looking to grow our talented team with a full-time Product Support Specialist. As a Product Support Specialist, your focus will be on giving our customers the help they need, fast. You’ll manage a high volume of inquiries, responding to our customers in an empathetic, respectful, and helpful manner.

We are currently seeking an Application Support Supervisor who will provide leadership and guidance to a group of application support engineers who provide internal and external customer support for our enterprise platform Signify Connect and related applications and services. The goal is to oversee and ensure day to day operations of customer support are running smoothly and to be constantly on the lookout for ways to improve and refine our processes. In this role, you wil

You will proactively handling escalations, responding to issues in JIRA and product enhancement requests swiftly. Do pre-investigation on the issues, categorise them accordingly and assign to a relevant team following Service Legal Agreements.

What will I do? As a player support agent, your duties will include but not be limited to: Handling customer support (e-mail and live...

We're looking for a highly organized go-getter and problem-solver to join our Technical Support Team. This person will delight our...

As a Support Engineer, you will be in charge of the technical issues qualification, follow-up and resolution in collaboration with the Customer Success and Engineering teams. Full-remote and flexible working.

We have an awesome team of ⭐️ 150+ employees representing 22+ nationalities, our Offices are located 🌍in Paris, Dubai & Singapore. 🚀 We're hiring a Technical Support Engineer ! Our Professional Services team is extending, as we tackle exciting challenges all over the world to empower Telecom operators, governments & authorities. We will take charge of the visa admin process. We provide a welcome package for the first month, and help in finding accomodation.

The IT Systems Engineer (Linux) is responsible for the management and monitoring of IT architecture in their specialised area to ensure the highest levels of system and infrastructure availability. While this particular role will be focused on the Linux side of our infrastructure, it is expected that in addition to undertaking these activities in these areas, a broad knowledge of the other infrastructure areas is expected to be developed.

Reporting to the Head of Service Delivery working closely with the local studios, responsibilities will include providing IT support to the Newcastle studios and the wider Sumo group. The role offers excellent potential for further training and the opportunity to work in a highly creative and fast paced videogame development studio. The role will involve out of hours support when required

We are a Berlin-based AI startup focusing on accelerating AI adoption across many industries through B2B solutions as well as Publicly Funded Research Projects. We work across several domains including automotive, manufacturing, retail, healthcare and many more, and transform businesses as an external machine learning department using our core expertise in state-of-the-art machine learning combined with our culture of rapid iterations to build scalable solutions.

As a Junior IT Support Technician, you will make sure the office computers and network are running smoothly, you'll adapt to changing technology and support a fast-growing company.

Are you bored of writing and running the same application over and over again? Want to join a team that is deploying, running, and scaling hundreds of applications simultaneously? Keep reading! We are changing how applications are deployed and managed on AWS with our NoOps containerized app platform. Our goal is to let development teams focus on building applications while we handle the deployment and management. So how are we doing that?

Welcome to our Customer Support team! We support over 100 unique enterprise software products - everything from mobile app development platforms to database load-balancers. We not only have the opportunity to learn, use, and support these products, we also become deep technical experts who can solve problems that no one has seen before. We are a comprehensive business platform, driving hundreds of software companies to become more efficient and profitable by streamlini

Are you a customer support wizard who is obsessed with delivering a great experience, but you’ve already mastered your current products and are wondering what’s next? Or are you a software engineer looking for a way to get introduced to an immense set of product architectures, domains, and tech stacks? Sure, you could join any new company and learn their handful of products, but we think we have something better. We support over 100 unique enterprise software products -

Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3) . While this is a remote position, we can not consider candidates that are not based in these regions. Reporting to our Support team, you'll take care of all the customers with any Security, Legal, Privacy, and Compliance related questions. You'll also work on projects to evolve our customer experience in these areas, specifically collaborating with our