Remote - Anywhere (Open to applicants located anywhere around the globe.)

This position is in charge of finding candidates and managing the pipelines for a range of positions within the Customer Support team, from individual contributors to managers to managers of managers. You identify the sites where individuals are submitting their applications for jobs and advertise our job openings there. You also actively seek for prospects who would be a good fit for our positions and ensure that they advance swiftly and easily via our recruitment funnels. Y

The Marketplace Operations Representative is essential in maintaining our marketplace's dependability and safety for both parties. The Marketplace Operations Representative makes decisions in complex situations with great judgement and attention to detail and is able to clearly articulate their justification so that everyone on the team can understand it. The Head of Customer Operations is the reporting person for this position, which is part of our customer operations team.

Maintaining the quality and excellence of our customer and marketplace operations procedures will be one of your key responsibilities as a Quality Specialist in the Customer Operations Department. Your rigorous attention to every little thing, analytical skill, and commitment to upholding unbearably high standards will be crucial in making sure that our customers receive outstanding service. Join us in our mission to transform healthcare staffing by enhancing the consumer exp

You are an exceptional coach, first and foremost. Giving feedback to agents, discovering the underlying reasons of performance problems, and actively coaching agents to correct the flaws you find are your tasks. You hold the members of your team accountable for meeting your high standards (you aren't hesitant to state, "This isn't good, and here's why"), keep the customer experience at the forefront of all discussions, set SMART goals for enhancing performance, and produce fe

For our Health Plan clients' account satisfaction, retention, and growth goals, the Client Success Associate role is essential. This person naturally prioritises solving problems for clients and has a client orientation. Candidates who excel in creating procedures, identifying efficiencies, and providing scalable solutions. The Client Success Associate is responsible for a portfolio of regional health plan clients and supports the team's complete client portfolio on important

We have a chance for a self-motivated, results-driven, and strategically minded CSA to support the maintenance and expansion of our corporate clients. With a focus on renewals and expansion, the person in this position will be accountable for delivering product education, adoption, and outcomes. This position includes sales and customer relationship management components and calls for good communication abilities, a focus on the needs of the customer, and a desire to surpass

We'd love to hear from you if you're looking to join a helpful, cooperative team that is striving to address some of the most difficult logistics and supply chain difficulties.

You will be the primary Customer Success Advisor for our customers. This is a fully remote position.

You will actively engage with our customers as the Customer Success Manager to create enduring connections. With an eye towards overall business growth, you will be in charge of developing and implementing programmes aimed at attracting, keeping, and expanding our client base.

The client support specialist will give customers an amazing customer experience by onboarding, coaching, and holding customers accountable to their action items and goals, and by handling any feedback, complaints, disputes, or refund requests with tact and understanding.

Right now, we're looking for a seasoned and motivated customer success specialist. You will contribute your knowledge and enthusiasm to the team and help us expand within the MENA market. We need someone that is incredibly motivated, active, and results-oriented.

For the team of Community Relations, we are hiring a Senior Quality Manager. Your responsibility will be to establish and grow the Quality Department, whose objective is to continuously enhance the membership experience. You will be communicating quantitative and qualitative evaluations to various stakeholders, as well as seeing to it that the members' concerns are taken care of and that the necessary remedial measures are taken.

In order to consistently improve the client experience in our industry, we are looking for a forward-thinking and creative customer service manager. As our customer service manager, you will have the chance to help us develop our customer service strategy and make sure that our users have an outstanding experience. This position necessitates a sharp emphasis on customer experience and people management, a dynamic balance that is crucial to our success, in our opinion. You sho

We are looking for a highly motivated, meticulous, tech-savvy expert to join our team in our rapidly expanding Contact Center. You will be making outbound and incoming calls as a contact center agent.

You'll be a part of a team that is quickly expanding as a customer success manager that assists our clients in boosting their income by enhancing the search and product discovery functionality of their websites and mobile applications by integrating with our services.

You will be essential in promoting supply engagement. As a client Engagement Specialist, your duties will include aggressive client outreach, handling account concerns, and diligently enhancing the utility and value of our products. Your actions will immediately improve the user experience on our platform and increase the number of reliable venues we have listed. In this position, you must spend a lot of time talking to our consumers on the phone.

We are seeking a customer support representative to assist with all consumer inquiries regarding our websites. working quickly, efficiently, and in response to client requests resolving all client complaints in order to keep customers. This is a Remote role, work from the comfort of your home.

This person will supervise and offer higher-level technical support as a member of the customer support team in situations that are outside the scope of the support team's training. By phone, live chat, and email, a member support specialist will help customers solve issues and improve their overall customer service. The tech specialist will be responsible for teaching the company's member support employees in all things tech-related in addition to working directly with membe

To enable more efficient and expressive communication for our clients' workforce, our Customer Success team collaborates with a wide range of customers. Our Customer Success Managers are responsible for ensuring acceptance, continued revenue generation, and book-of-business growth. Through value-based interactions with clients throughout their journey, we do this. We're searching for driven and perceptive customer advocates who are motivated to forge deep bonds with our clien

As we grow, we are searching for a Customer Success Manager to work closely with SMBs as well as our top-tier brands and businesses like Meta, Amazon, Red Bull, Cisco, and LVMH. You will be assisting our customers in gaining the most value available from our partnership. To fulfill this purpose, make sure you interact with both executives and end users to win their love, adapt to their needs, and grow alongside us. You will enjoy Flexible working hours and a fully remote setu

We need an onboarding consultant to help our onboarding services team guide new customers through the first few steps of their relationship with us. In order to ensure our customers' effective integration into our creative ecosystem and to enhance our relationships with them, you will customize the onboarding process to their needs. Customers will include established brands and businesses like Meta, Amazon, Red Bull, and Google as well as emerging start-ups.

We are seeking a smart, interesting individual who enjoys conversing with people. You will represent our brand at its most visible. Our customers are taught how to use their digital marketing tools by Customer Onboarding Specialists in one-on-one and small-group training sessions. Driving product uptake and making sure that our clients are enthusiastic about using their new tools are the objectives.

As a customer care agent, you will serve customers by phone, chat, and email and make sure that all of the work for your backlog of cases is finished.