Are you interested in gaining international work experience and willing to relocate to Bratislava, Slovakia? Apply now!

We provide an international workplace where you can advance your career and work on your own. Our workplace offers a flexible work environment that allows employees to work from home as well as in the office.

Over the course of their first 30 to 60 days on the company's platform, you will assist new strategic customers with onboarding and successful deployment. Acquiring proficiency in utilizing the company's platform to instruct clients and offer reliable direction regarding features and operations

Our goal is to grow our customer service team in the Asia-Pacific (APAC) area! As the initial point of contact for our clients, this position handles open questions, resolves challenging support issues, and points Circle clients in the direction of the best fixes for their problems. Our small but mighty support team consists of 15 committed representatives worldwide, along with a couple of operations positions. Here at Circle, you will undoubtedly get the opportunity to shine

Assuming this position, your duty would be to guarantee that our clients obtain the best possible assistance and direction during their collaboration with our company. collaborating closely with the engineering team and customer success to support the creation of a customer-focused workplace.

You're going to be In order to provide customers with a positive experience, customer support representatives consultatively and sympathetically handle tickets via voice calls, live chats, email, and social media channels. You will show that you take a strong ownership role in resolving issues by making the greatest effort to look into the matter, impart knowledge, and interact openly and clearly with all clients.

You will be in charge of helping our clients and providing top-notch support as a Technical Support Associate. Working closely with clients, you'll use chat, email, and occasionally video calls to troubleshoot and resolve issues In order to succeed in this position, you must be a skilled communicator who can win over our clients' trust. Help desk software should also be familiar to you. Seeking people who are willing to work during EST business hours or who are situated in th

If you accept this job offer, you will join our Support team and answer directly to the CEO. It will be your responsibility to answer incoming calls, emails, chats, and messages from customers as soon as possible. If the position develops further, you might be assigned more tasks.

You will guarantee that all travel documentation is correct, current, and complies with the regulations of the embassies while offering clients assistance until their case is resolved. Customers with documentation issues should be contacted via phone, email, WhatsApp, and other methods.

In order to effectively address threats and obtain feedback, you will proactively communicate with customers via phone, email, and social media. To guarantee customer satisfaction, get in touch with clients who are having documentation issues via phone, email, WhatsApp, and other channels. You should also support CSAT and NPS critics.

Throughout the shift, you will assist customers by phone via Aircall on occasion and via Intercom (chat and email) with KPIs. You will also strive to increase customer satisfaction with every interaction.

It is the duty of the customer satisfaction analyst to implement and support customer retention strategies. In addition, accountable for maintaining the company's excellent reputation and offering outstanding customer service.

To join our team, we are seeking a Customer Care Team Leader. In addition to managing the local and international customer care teams, the customer care team leader is in charge of customer support. The development of policies and processes to raise the caliber of assistance provided by their team is a key duty of a customer care team leader.

We are searching for a Junior Customer Success Manager with the abilities and zeal to oversee several accounts for globally renowned sports teams and leagues. The ideal candidate will have a strong interest in sports and technology, a thorough comprehension of their objectives, and a strong desire to become knowledgeable about every aspect of the goods and services we offer.

We are seeking a Customer Success Manager with the abilities and zeal to oversee several accounts for globally renowned sports teams and leagues; someone who is passionate about sports and technology, has a thorough awareness of their objectives, and is motivated to become well-versed in all aspects of the goods and services we offer.

We are searching for a Junior Customer Success Manager with the abilities and zeal to oversee several accounts for globally renowned sports teams and leagues. The ideal candidate will have a strong interest in sports and technology, a thorough comprehension of their objectives, and a strong desire to become knowledgeable about every aspect of the goods and services we offer.

The qualified applicant for the Customer Success Manager position will have the primary responsibility for determining our most important clients, assessing their needs, and maximizing profits. In order to build successful and long-lasting business partnerships with both new and current clients, he or she will be in charge of creating new business prospects.

Throughout the shift, you will assist customers via Intercom (chat and email) with KPIs and occasionally over the phone via Aircall. You will also strive to increase customer satisfaction with every interaction.

Your main responsibilities will be handling customer phone calls for technical support and tickets submitted through the ticketing system.

To join our elite support & sales team, we are seeking driven, passionate cruise concierges. In addition to closing sales and upholding stellar client relations, your responsibilities will also include delivering exceptional phone and chat support. Strong interpersonal and communication skills are essential for a cruise concierge to be successful.

You will create and implement strategies in this role to improve the customer experience, such as streamlining procedures, increasing customer retention rates, and spotting upselling opportunities.

In order to meet our buyer partners' needs and respond to their inquiries, it will be your duty in this position to establish and maintain solid relationships with them. As the customer's point of contact, you will answer questions, address problems, and provide product details. To guarantee a flawless customer experience, you will also work with internal teams, track orders, and update customer accounts.

This high volume call center is an entry-level role with a career path to a Loan Advocate or Customer Advocate position. You will be responsible for providing accurate and up-to-date answers to prospects and customers while adhering to all compliance regulations. You will answer calls from customers and prospective customers with exceptional customer service assistance and report to the Customer Service Supervisor.

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. For Japanese Natives present in any country, VISA AND WORK PERMIT WILL BE PROVIDED + 7 days initial stay. All Documents should be clear of the candidate to get VISA and WORK PERMIT.