As a Support Engineer II, your responsibilities will range from assisting prospective clients with basic questions about our service to configuring a local proxy in order to troubleshoot outgoing Web3 requests. You will be in charge of making sure that customers receive resolutions as soon as possible, and if that is not feasible, converting client difficulties into fixes that our development team can implement. We are searching for someone who can track issues, replicate cus

You will be in charge of looking into and promptly resolving technical questions about blockchain-related queries from internal or external groups.

Calling all problem-solvers and tech enthusiasts! Join our team as a Developer Support Engineer and help us provide exceptional technical assistance to our valued clients.

High levels of technical competence, proactive problem-solving, and effective cross-departmental communication are prerequisites for this position. The productivity of our teams and the effectiveness of our operations will both be directly impacted by your contribution.

Setting up and streamlining internal IT tools and procedures, as well as becoming a member of a developing team and a quickly developing industry, are the duties of an IT/SaaS administrator. The Finance Manager will receive direct reports from you.

You will be the go-to person for all things IT as an IT specialist. Over the past year, we have expanded from 20 to 60 workers, thus some of our major initiatives will include developing and implementing enterprise software management, asset management tools, onboarding and offboarding procedures, and enterprise security solutions.

This important position combines remote and on-site knowledge. You will fill in important voids, starting from being the cornerstone of IT and business queries. You'll guarantee that users are happy, processes are stable, and hardware functions flawlessly!

This important position combines remote and on-site knowledge. You'll fill in important gaps, from optimizing OnBoarding to serving as the mainstay of tech and business inquiries. You'll guarantee that users are happy, processes remain stable, and hardware functions flawlessly!

A Desktop Support Specialist is needed to join our fantastic team in Malaga.

Our team in People Operations is looking for its first Tech Specialist. All platform security, tech, and IT duties for the People Operations team will fall under the purview of this new hire. As the main point of contact for other departments like the Workforce Management and Security teams, this involves overseeing the onboarding and offboarding of new users onto the platform, managing the SSO integration with our HRIS, and rippling, fielding, and prioritizing tech requests.

We are looking for Support Engineers to offer top-notch developer support to anyone who is having problems with the company or needs advice. With a strong emphasis on reducing time to fix and a global presence, the support team collaborates closely with the product engineering and growth teams. This is a 100% remote work from anywhere in the world. No location-based adjustment to your salary.

For our SaaS solution, we are looking for an experienced technical support specialist with excellent communication skills, a customer-focused attitude, and the ability to quickly resolve user difficulties and guarantee optimal operation.

Are you an IT specialist seeking a fulfilling remote job opportunity that allows you to work from anywhere in the world? We are seeking exceptionally talented individuals that can truly make an impact and help us succeed.

Working with our Corporate IT team as a System Administrator, you will oversee our SaaS tools and office IT infrastructure in addition to improving our workflows and processes with workflow ideas influenced by DevOps. You will work with departments within the people team, including HR, Office Management, and Talent Acquisition, and report to our Head of IT. Having a strong grasp of providing excellent customer service, you will provide first and second level IT support to all

We're searching for someone who is willing to interact with our community, gather feedback from users, answer questions and troubleshoot issues that arise during regular use, and offer input on the company's platform's future direction. Since the business is a "live" platform that is always changing and updating, you will see an instantaneous impact from your work on our large, worldwide user community.

Throughout the customer lifetime, the Product service Representative will strive to give our clients the best possible service. Reporting to the Product help Manager, this entry-level role will work with them to identify ways to offer all of our customers high-quality, efficient help.

To propel the company's transformation from a leader in blockchain technology into a global brand entwined with daily life, we are seeking a Support and Marketing Associate.

Are you interested in working for a company where you can make a significant influence on daily operations, be a part of a dynamic team, and look out for the best interests of your clients? We would love to talk to you! You will employ your sincere people skills in this role! By keeping an eye on incoming social media feeds, responding to consumer inquiries, and managing social media PR crises immediately, you will assist our clients in maintaining their online presence!

We are looking to add an enthusiastic Customer Success Manager to our team. You will be a vital member of our team who works closely with our content creators to help them achieve success.

Their main priorities are to deliver outstanding service, which includes monitoring development, guaranteeing prompt resolution, and keeping lines of communication open. Through the use of the ticketing tool, they promote client success, enhance the client and client employee experience, and add to the general contentment of our esteemed clientele.

Our multinational team of specialists and like-minded individuals tackles challenging everyday challenges to produce truly global products. We place a high importance on taking a proactive stance, concentrating on the end product, and constantly searching for fresh, novel ideas.

You will be in charge of making sure that our tech stack and clientele run well on a technical level. As the company's public face, you will deal with our partners directly.

In order to drive value in customer engagements and ensure that our products have the correct experiences and shape for optimum retention, productivity, and successful business outcomes, they collaborate closely with sales, product management, and engineering. In order to foster adoption and encourage use, they work in tandem with our customers to provide technical know-how and strategic direction during implementation and onboarding.

Our customers' adoption of service mesh will be aided by post-sales or implementation engineers. Among the responsibilities will be product deployment, application onboarding, and help with upgrades. Your goal will be to collaborate with our clients to position them for success.