The Jira Administrator will be part of a team that supports and maintains our 24x7 mission-critical corporate applications and will help ensure company productivity through the configuration of the Atlassian Jira and Confluence software tools, customizing Agile workflow processes, reports, and systems. The responsibilities include implementation of new Jira instances, configuration, upgrades, and maintenance, optimization, as well as tier 3 support. In addition to this, you w

As a Technical Support Engineer , you will be part of a highly motivated worldwide team devoted to providing exceptional technical support to our customers. Our Customer-centric culture and close teamwork with Engineering, Customer Success, and Product Management provide an environment built for success.

Reporting to the Head of IT Operations but working closely with the local studio, responsibilities will include providing IT support to the Leamington & Lab42 studios and the wider group. The role offers excellent potential for further training and the opportunity to work in a highly creative and fast paced videogame development studio. The role will involve out of hours support when required.

W are looking for an ambitious Community Manager to help us develop a community of creatives and marketers. From building on our existing brand mission and purpose, to starting a community focused on attracting and engaging our ideal customer profile, you will play a critical role in shaping the Superside brand. We are a tech driven company so we expect you to be familiar with the tech/SaaS/B2B industry. This position will own a central function in a marketing team that has p

Job requirements • You speak excellent English and French at a near-native level. • You are available to work in a fixed schedule....

Job requirements • You speak Spanish and English at a near-native level. • You are available to work full-time and in a fixed schedule....

What will I do? As a player support agent, your duties will include but not be limited to: • Handling customer support (e-mail and live...

We are looking to hire a Customer Success Lead to help us achieve our vision of democratizing access to decentralized web. We are in a stage of hypergrowth and in the next few years, we expect to onboard 100s of millions of people to the crypto ecosystem with us. This role is expected to have an impact on all strategic objectives of our - stability, security, accessibility, extensibility, leadership.

Our Client Engagement (CE) team is rapidly expanding as we continue to hire world-class talent across our organization. With a global team of dedicated agents supporting our clients around the clock, we’re actively scaling our team of Client Engagement Specialists to help facilitate this growth. As a CE Specialist, you will be working with a high-performance team across different support groups (verifications, funding, trading, livechat, account access) in delivering a 6-Star

Our Client Engagement team continues to grow at an astounding rate and we continue to hire as many talented specialists as we can find. On the Live Chat Support team, we are looking for quality- and results-driven candidates that can provide end-to-end support on a variety of our clients’ requests. By combining in-depth crypto knowledge, a passion for the industry, and a strong technical background, you can play a strong role in our success and ability to deliver world class

As a Trading Systems Support Engineer, you’ll ensure our low-latency trading system never misses a great trade. You’ll support our trading system as part of a global team, ensuring trading is done safely. You’ll coordinate incidents, deep-diving into technical issues to understand why things break, drive change to ensure we don’t see the same issue twice, and automate away manual tasks.

As the company looks to increase momentum and scale geographically, we are looking for Customer Relationship Builders to join our Customer Support Squad.

The entry-level technical support representative will be responsible for answering customer calls and providing expert guidance and advice to customers. The ideal candidate should have extensive customer service skills and feel comfortable employing these skills in a high-volume environment. The technical support representative will address customer concerns, complaints, and inquiries in a professional and compassionate manner. Representatives should also be able to explain t

We are looking for an experienced candidate to come on as a Technical Support Executive and to be with us in the long run, helping grow our company from a start-up to the world's leading Hospitality software company. The ideal candidate will be responsible for all technical aspects on the development side. Ensuring that Integrations processes are seamlessly conducted and implemented while following the customer success timeline and working closely with the Head of IT of the r

As a Tax Onboarding Customer Support Engineer, your passion is to create a personal and positive experience for our customers while using your knowledge of tax to support their product inquiries with Corvee. Support works as a team to provide efficient solutions by sharing product knowledge and resources, making it simple for our customers to connect and do business.

This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also dedicated team players that take

As part of our Client Engineer Team, you'll help our customers to resolve complex technical problems, providing proactive guidance, and adding value through the use of Glia’s technologies. You’ll deliver recommendations to make our customer’s integrations secure, scalable, and seamless. A Client Engineer is effective, capable of managing demanding workloads, and excels at prioritizations and evaluation of situational urgency. We're growing rapidly, and seeking a passionate pr

We are seeking a pro-active Salesforce Administrator to play a fundamental role in the experienced team in charge of our Salesforce instances. As part of the team, you will contribute to administrating, providing support and implementing improvements on one of the most important tools within our Operations.

When you receive a ticket, our customer should get timely and reliable feedback, usually within a few hours, either with the solution or a suggestion for further troubleshooting. When a phone call or a remote support session is needed, you will quickly realize that our customers are busy people, and that you must use your time well. Ask the right questions, be perceptive of the little things, and use the right tools to find the unusual configuration, the virus, the third part

Our client is a Marketing consultant leader in his niche sector: We are looking for a highly capable and certified, Salesforce administrator who will ensure that the company fully enjoys the benefits of the Salesforce platform. As Salesforce administrator, you will be expected to have extensive knowledge of Salesforce and other apps (ex: FinancialForce, …).

We are looking for a Customer Service Representative, who will help ensure our customers receive service above their expectations. You will be part of our dynamic Operations team and responsible for delivering first-line support of the GreenFlux cloud-based platform. In this role, you will act as an expert on our systems, products, and infrastructure in order to answer customer questions quickly and effectively. You collect feedback on bugs and improvements from customers and

In this role you will be working with dynamic and multination team that’s primarily focused on supporting our Vendors.

As an IT Support Specialist you’ll be responsible for managing access control to all general apps and ensuring other app administrators do the same effectively, ensuring all devices and accounts in the hands of castor employees are appropriate and functional, and supporting the CISO and QISMS coordinator in all matters of compliance;

For this role, you must be available to work between 16:00 - 24:00 UTC, and will also be required to work weekends. This is a fully remote role requiring English fluency. As a Business Onboarding Specialist you will use your strong written communication skills to communicate with clients directly through email. Your daily focus will be using your background in KYC onboarding to process the applications of professional traders and institutional clients. You will help d