Slovakia is where this role is based. Applicants must be open to moving. The move will be made easier by our relocation assistance. You will be essential in providing advanced technical help and handling complicated issues that are beyond the scope of first-level support. Your primary focus will be on delivering prompt, efficient answers, frequently via remote diagnostics, with the least amount of disturbance to client activities. Beyond troubleshooting, you will work with cr

We are hiring a proactive and seasoned IT Support Analyst to join a vibrant team in the Cayman Islands on behalf of our customer. By offering internal and external users technical support and training, you will ensure that IT systems run smoothly and help to improve IT services over time.

We are seeking a Web/App Tracking Specialist (f/d/m) with a strong interest in developing seamless tracking systems, producing informative reports, and making sure our ship operates with data-driven accuracy.

To keep our workforce connected and our systems operating efficiently, we are searching for a tech-savvy, hands-on IT systems administrator. Come along and assist us in keeping our pirate ship operating at full speed if you enjoy working with a varied and welcoming team, view difficulties as challenges to be overcome, and perform well in a fast-paced, global setting!

Support for Windows-based servers and client systems for Japanese securities companies and financial institutions will be your responsibility.

To take charge of our IT infrastructure, including device management, cybersecurity, GCP, and Google Workspace, we are seeking a System Administrator to join our team. This is a chance to influence IT operations at a rapidly expanding, purpose-driven firm where your efforts will directly help Atticus provide aid to thousands of underprivileged clients.

To ensure smooth operations across all departments, we are seeking a proactive IT Support Technician to monitor and maintain our IT infrastructure. In order to increase production and reduce downtime, this position entails troubleshooting, system maintenance, and offering technical support to employees.

You will lead troubleshooting effort to resolve customer reported issues via phone and/or e-mail  or remote session

Through Intercom in-app chat, the L1 Support Manager helps users in our ecosystem, Optimise, and AppRadar. In order to improve self-service support, this position focusses on answering consumer questions and producing instructional resources including articles and how-to videos. A seamless customer experience and ongoing product development are ensured by cooperation between the product, sales, and customer success teams.

We are looking for an IT Support Engineer to work in our Linz-based Corporate IT Technical Support department. You are the initial point of contact for our workers (primarily software engineers) in this role, working alongside the IT Support team to facilitate their digital work lives. Candidates should be able to work full-time from the Linz office as this position is onsite.

Do you have a strong interest in both customer service and travel? To join our team, we are seeking a Sales Support Specialist. In this position, you will collaborate closely with agencies, offering them professional assistance, and help clients by responding to questions that come to you through our call center. We would love to speak with you if you have excellent communication skills, a customer-focused attitude, and a desire to work in a fast-paced setting!

Barcelona is the location of this role. The applicant must live in Barcelona or move there. For this position, relocation assistance and visa sponsorship are provided. Supporting and maintaining NetSuite and related apps is the main responsibility of this position.

In your role as Principal Technical Customer Support Manager, you will serve as the point of contact for complicated technical problems, guaranteeing prompt resolution and excellent customer service. You will oversee troubleshooting activities, work with product and engineering teams, and promote ongoing enhancements to support procedures. Deep technical knowledge, strategic problem-solving abilities, and a customer-first mentality are necessary for this position.

For their SaaS product, this organization is looking for an experienced Technical Support specialist with a strong communication background, a customer-focused approach, and the ability to quickly resolve user difficulties and guarantee optimal operation. If necessary, they can offer complete VISA sponsorship.

With an emphasis on, but not limited to, the technology and equipment in guest staterooms, the role of IT Support Specialist supports all hotel-related computer equipment and aids in IT operations onboard the ship.

For our SaaS solution, we are looking for an experienced Technical Support specialist with a strong communication background, a customer-focused approach, and the ability to quickly resolve user difficulties and guarantee optimal operation.

The Customer Operations Workforce Management team's Real Time Analyst is in charge of overseeing the queue and ensuring that the SLAs for different programs are fulfilled. Onboarding and offboarding agents from platforms like Zendesk and Five9, controlling access to CBH tools and systems, monitoring attendance and time off tracking, and doing analysis when SLAs are not being fulfilled are some of their responsibilities. You have initiative and curiosity, are good with spreads

For Worker Operations, we are looking for a seasoned Zendesk Product Owner & Systems Administrator. This position combines strategic product ownership of our Zendesk deployment with technical system management. As the primary architect of our Zendesk ecosystem, the ideal applicant will promote technical excellence and make sure the platform adapts to our expanding business requirements.

Although this often results in amazing learning, accomplishments, and professional development, it also necessitates a substantial commitment. Therefore, do not hesitate to apply if you are interested in the position and prepared to put in your best effort.

Working with us is an opportunity for a gifted, motivated, and cooperative person to grow professionally, learn, and make a difference at a very rapid pace. We pledge that to such a candidate.

In order to ensure compatibility and operational efficiency while preserving business continuity, you will incorporate IT assets from purchased items into the current IT ecosystem.

You will collaborate closely with agency and customer developers, occasionally with our Customer Success engineers, on some of the most well-known and popular WordPress websites worldwide. People with empathy, writing abilities, responsibility, and WordPress expertise are what we're searching for.

To join a group of skilled engineers who are in charge of providing mission-critical, ultra-low latency services to millions of customers worldwide, we are seeking a Senior Linux Systems Administrator. You will help the team increase operational efficiency by automating, safeguarding, and guaranteeing the infrastructure's maximum uptime.

This is a crucial position that combines remote and on-site knowledge. You will fill important gaps, from simplifying OnBoarding to serving as the foundation for IT and business enquiries. You will guarantee that consumers are happy, processes remain reliable, and hardware operates without hiccups!