As a customer support specialist, you will be the initial point of contact for our clients. You'll have various responsibilities, and your efforts will actually affect how well our customers' businesses perform. Your job will be to not only uphold current standards but also establish new ones because our consumers appreciate the assistance and service we offer. This job requires a morning shift: 4:30 A.M. to 1:00 P.M.

You are equipped to join one of our newest and most interesting teams and help our product's end users succeed all over the world. Our Closing Folders team offers assistance in automating the management of closing checklists, signing documents, and closing books in challenging corporate legal transactions. As a part of a small team, you will gain all the knowledge you need regarding our product and clients. Our team is composed of mellow and enthusiastic individuals, so you

A Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our Chat Support Agents who deal with our existing and potential users. The QA will monitor chat interactions to assess the support agents’ behavior, proactivity, accuracy, performance, and conformity to our policies and procedures. You will assist in developing, creating, and implementing the quality processes and procedures; as well as making recommendations for enhancemen

We are the world‘s leading eyewear e-retailer currently seeking a Customer Service Specialist to interact with our customers to provide support via email and chat, and process information in response to inquiries and requests about products, services and promotions.

Day-to-day, you’ll design, build, monitor, and maintain our growing network and internet infrastructure. We run advanced Warehouse Management Systems and a fleet of electric vans that operate to strict deadlines. With hard work and quick thinking, you’ll fix problems and respond to direct calls on network issues. Everything is aimed to ensure system availability and reliability to guarantee the delivery of groceries across three countries. Within that scope, we offer a

We welcome applicants from across the world. If your employment is subject to sponsorship under the UK points-based immigration system, we will only pay for the cost of a Certificate of Sponsorship for you, including the Immigration Skills Charge (ISC) if applicable. You will be responsible for the cost of your own visa application and the Immigration Healthcare Surcharge (IHS).

You will operate as a first interface with our merchants across the globe. The cool thing is that you're directly working with the (technical) teams of our amazing merchant base. Changes you make for them have direct impact on their ability to take payments and further grow their – business. In order to do this, you will be working closely with multiple different teams, such as Sales, Account Management and Product Development. Please, note that this role is a full-tim

This role will be primarily based around the helpdesk ticketing system to keep track of requests and incidents, escalating to senior members when necessary – you won’t be resetting passwords all day and the work is varies everyday. There will be projects and work outside of the daily ticket grind to keep you motivated and learning. We leverage cloud platforms from AWS, Azure and Google so you will have the opportunity to work with all these systems to some extent. We c

Within the international Customer Experience team, you will be the preferred intermediary of our Enterprise accounts by helping in the diagnosis and resolution of their technical problems. As a Technical Support Specialist, you will help the client to achieve a seamless experience with our platform to make them entirely satisfied and to ensure retention and upsells. We offer relocation package and visa sponsorship for international talents..and more!

Be part of a team that is responsible for providing application support to different online services. The aim of the service is to ensure efficient and qualified operation. Complaints are pre-analyzed, grouped into focal points and, if an immediate solution is not possible, referred to the subsequent support structures. We offer full relocation package (if applicable) & Visa process sponsorship.

In recent years, the Technical Operations (TechOps) division has been investing heavily in the company’s IT infrastructure and building an IT function that is unlike a traditional IT department. The supportive and friendly team are looking for new colleagues to help deliver first-class systems administration, a wide variety of cloud IT projects, process optimisations and skill-sharing, whilst retaining the personal touch our employees have come to know and love. We can

For our community to be secure, we need an experienced Trust and Safety Agent to uphold and enforce our policies. Having prior professional experience performing these responsibilities is a bonus! You'll consistently offer high-quality, impartial, and consistent user and material moderation. Accept and manage user support tickets allocated through moderation, as well as user reports submitted through in-app tools. We 100% remote company so you can Work from anywhere

You will assist in resolving application-related issues and maintain track of the community as a member of the user support staff. The ideal applicant is committed to the concept of a vibrant online social community and is actively involved in it. This position might be ideal for you if you enjoy interacting with and serving the vast global community. You can Work from anywhere

To assist us in giving our clients a top-notch service experience, we are hiring a customer support engineer. Join a group that has been operating virtually for more than 7 years. As a customer support engineer, your duties will include responding to more technical client questions as well as addressing general support emails received during US business hours. (Examples include providing thorough responses to inquiries about our API and helping with lead data cleansing and mi

Technically speaking, you are already a level 2 or level 3 tech support engineer. Using a variety of training techniques, we will use your well-honed technical assistance skills to get you up to speed on our procedures, equipment, and technology.

Are you a customer service expert who is driven by the desire to provide excellent service, but you've mastered your present products and are uncertain of what to do next? Or are you a software engineer trying to find a method to be exposed to a huge variety of product architectures, domains, and tech stacks? You could join any new company and learn about their few products, sure, but we believe we have something superior for you.

We actively seek out applicants from all around the world, including sponsoring German visas. Join us for an incredible opportunity-filled journey with a global team! You'll guarantee that our hardware and software technologies are used to their full potential, support our stakeholders with technical assistance, and work to improve overall system performance.

As a Junior Support Agent, you will be in charge of establishing the first contact with prospective customers, screening leads, and assigning customers to the best team for their needs. For our clients to feel heard and respected, it is crucial that communication with us leaves a super impression.

Our DBA team's mission is to provide high availability, high performance, high quality, and secure 'Data & Intelligent Service' to our internal customers. We leverage the power of high quality data to strengthen and equip our enterprise. Our DBA engineers play a key role in ensuring the stability and quality of our infrastructure. With a key challenge being the stability of our database clusters under the heavy load of millions of users.

We are searching for a Customer Support Expert that wants to work with an innovative company that is committed to revolutionizing wireless and bridging the worlds of its clients. We are searching for someone to manage customer support interactions for our Telecom as the Customer Support Expert. The Customer Support Experts are accountable for handling complaints, offering suggestions, and disseminating details about the goods and services offered by our business.

You will help offer exceptional client experiences, support operations, and represent our firm to businesses that depend on our services in this full-time, entirely remote position. Support demands a team effort in a rapidly changing field, therefore this is the ideal chance to learn about all facets of a software firm that is scaling up quickly!

To support the current and future operations of our customers, we are searching for curious, ambitious, dependable, and compassionate team members. You will resolve problems and spot patterns in this customer-facing role to improve the product's direction. You must have the desire to conquer the day when you awaken each morning. You must also take the initiative and take joy in finishing work. You are aware of the benefits of procedure and uniformity, but you should also allo

For our Customer Success team, we are hiring a Support Associate. Working directly with our users throughout their lifecycles will be your primary responsibility in this position. We defend a wide range of companies, from little accountancy firms to rapidly expanding software startups and established 1,000-employee companies. Answering queries and interacting with users ranging from non-technical operating staff to security operations teams and senior executives will be your

Our new Educational Specialist will be essential in developing dropship-selling case studies, advising members via webinars, and generally ensuring that our members receive all the assistance and professional support we are able to offer them. We're searching for someone with excellent people skills (both in writing and on-screen), a decent degree of intelligence, the capacity to get things done, and a sincere desire to support the success of the good people of the internet.