We are seeking full-time Customer Support Agents and Content Moderators that speak Dutch or Flemish to join our team in sunny Malta.

Every day, you will speak with clients on the phone to learn about their circumstances, determine whether we can assist them, and offer advice on what to do next. You will learn how to quickly manage our internal tech platforms and tools (Salesforce, Front, etc.), become an expert in a complex and fascinating topic, and assist hundreds of regular individuals each week—each with their own unique story. Your influence on our clients will determine how much you are paid.

This work is not like standard sales or customer service: Because our service is completely free and our clients are in dire need of our assistance, you will almost never have to deal with an irate client. The discussions are quite fulfilling, and the clients are incredibly appreciative. Over the course of a day, you will have to manage a variety of interactions, steer talks toward sensitive and depressing subjects, and provide kind yet prompt direction.

The AI Solutions Customer Success Manager acts as the principal advisor to enterprise customers adopting AI-driven content programs. This individual guides clients from initial process design through full deployment, assuring demonstrable impact on traffic, engagement, and revenue.

To handle incoming enquiries and provide excellent customer service via chat, email, and phone, we are seeking a proactive and meticulous customer support representative. You will independently address problems, escalate complicated instances as necessary, and maintain current product and process expertise. Along with working with team members and supporting improvement initiatives like data analysis and ticket deflection, the role also entails adhering to quality and schedul

We are seeking a Customer Support Specialist that prioritises the needs of the customer and has outstanding communication and problem-solving abilities. In this position, you will be a proficient user of our web-based and mobile solutions, guaranteeing the success of our logistical services and a positive user experience. Customer service representatives are employed full-time during a four-day workweek, which may include irregular hours like weekends, holidays, and evenings.

To become an expert in our programs, you will need to finish a four-week training program as a Customer Service Representative. Following your successful completion of the course, you will be in charge of giving our clients excellent customer service and a satisfying experience. Working remotely is a requirement for the Client Success Specialist employment.

We are seeking seasoned customer service representatives who wish to tackle challenging issues, gain extensive operational expertise, and eventually take charge of their own teams. Internal promotion is our aim, and it always begins with you. Completely Remote | Worldwide

As our clients' first point of contact, you are well-versed on our product to offer the best responses and solutions; in the event that an issue needs to be escalated, you will serve as the go-between to ensure that no information is overlooked. You are aware of the critical role your support plays in our success, growth, and efforts to support the continuous improvement of our Customer Support team.

You will play a crucial role in our committed team as a Customer Experience Specialist, which is focused on giving our clients outstanding assistance throughout the insurance claims procedure. You will respond to all "FNOL" phone and email enquiries, offer assistance, and make sure that everyone's experience navigating the claims process is easy and enjoyable. Your knowledge of insurance and claims will allow you to provide outstanding, compassionate support.

In search of an individual with a data-driven mindset, solid client management abilities, and previous SaaS experience. In order to assist clients in accomplishing their business goals, the CSM will oversee client relationships, keep an eye on usage trends, guarantee renewals, and offer strategic insights. This position is perfect for a proactive problem solver who enjoys working directly with customers and does well in a fast-paced setting.

This role is ideal for someone who can blend high-level business discussions with operational needs, has a broad perspective, and isn't afraid to get their hands dirty to get things done.

For families looking for cremation and other end-of-life services, the Customer Care Representative is the initial point of contact. This position entails interacting with internal teams to guarantee efficient case handling and resolutions, outlining procedures, and presenting the company's offerings without feeling pressed for time. Candidates with hospitality experience, a customer-focused attitude, and a desire to offer organised, sympathetic help are suited for this remot

To join our team, we are seeking a proactive and meticulous Medical Billing Customer Service Representative. Supporting patients with billing-related questions, settling conflicts, handling payments, and making sure that accounts are updated accurately are all part of this job. The ideal applicant has a service-oriented mindset, is well-versed in healthcare billing systems, and has outstanding communication skills.

To join our expanding team, we are seeking a proactive and experienced customer support representative. Someone who can understand data-driven insights, enjoys working across different platforms to ensure flawless service delivery, and thrives in high-level customer contacts would be perfect for this post. In order to improve the client experience, you will manage intricate questions, offer calculated answers, and collaborate closely with internal organizations.

The Customer Success Manager will be essential in helping solar installation clients get the most out of our platform through onboarding, training, and support. This position calls for a very proactive, well-organized person with superb communication skills and the capacity to successfully manage several client relationships. The ideal applicant will guarantee sustained use of our software, promote adoption, and improve the user experience.

By making sure that our current clients receive exceptional service across all forms of communications, you will support them and resolve issues. You will respond to any inquiries about technical assistance, manage requests, and uphold a positive company reputation. You can start working remotely from your hometown or any other place, and after the first two or three months, you can move to the Southeast Asia support office.

You can start working remotely from your home city or any other location and move to the Southeast Asia support office after the first two or three months. You will answer all technical support questions, handle requests, and ensure that our current clients receive excellent service across all types of communications. You will also provide support and issue resolution.

You will be essential in facilitating successful collaboration between creators and brands throughout the EMEA area as a Customer Success Manager (EMEA). Your efforts will let our clients to develop, overcome artistic obstacles, and prosper in the quickly changing creator economy.

In your role as Manager of Customer Support, you will oversee a group of committed support professionals and make sure our clients' technical questions are answered accurately and promptly. This function is crucial in promoting customer satisfaction, handling escalations, and establishing a culture of excellence within the team.

Are you driven by the satisfaction of your customers? Do you like establishing enduring bonds with clients and assisting them in seeing value? If so, we've got the ideal chance for you.

Driving customer growth through expansion and upsells, fostering strong and value-oriented client relationships, and ensuring customer retention are the main responsibilities of the Customer Success team. In addition to increasing adoption and retention, we are seeking a Customer Success Manager who can serve as a point of escalation and oversee a portfolio of businesses.

We're trying to expand our group of business consultants, or client strategists, who handle client relations. Under the direct supervision of the Head of Client Strategy, you will oversee some of the company's most significant projects and contribute to the company's future development by adding value for both current and potential clients. Your tasks will change quickly because we are a small and expanding staff.

In order to offer a professional service for grant administration both before and after an award, you will collaborate with PIs and several other teams (such as the Budget Office and Legal Services) as a Grants Officer. In managing financial, legal, and grant compliance issues pertaining to grant submissions and ongoing awards, you will serve as the primary point of contact. A sizable portfolio of grants and applications, including postdoctoral fellowships and significant joi