By utilizing the company's Conversational Sales Platform, data-driven strategy recommendations, and our partner network, you will enable our clients to achieve their objectives. Take ownership of the whole customer lifecycle, including renewals, after onboarding.

Our goal as a team at Customer Success is to lead the industry in offering our customers an exceptional overall experience. Our Customer Success team leads customer engagement to guarantee positive outcomes with the company from the moment our Implementations team onboards our client on our platform. Our Customer Success team is responsible for overseeing product adoption, contract extensions that add more seats and services, and, in the end, renewals.

In order to provide customers with an exceptional experience via email, chat, and phone, this role will work in tandem with all departments and report to the head of customer support. Take up the challenge, join the Central Team in shaping their vision, and let's work together to transform CRM support in the future. We’re 100% remote. You can work from wherever you like, whenever you like.

A call center agent is what we're searching for. Effective user interaction, including written and verbal communication (German is the primary language of communication with clients), data safeguarding, guaranteeing security and confidentiality

Serving as the liaison between our clients and the development team, a customer success engineer or manager will propel business expansion while guaranteeing top-notch client care. In this position, the compassionate, problem-solving mindset of a customer success executive is combined with the business development executive's traits. Managing the entire client lifecycle—from first contact, through requirement collecting and project scoping, to final delivery and continuous su

Along with processing orders on the Shopify or Odoo platforms, you will offer product recommendations and technical issue resolutions. This is an application for the role of independent contractor.

This is a fully remote opportunity, apply now

You will help candidates in every way possible by responding to their inquiries and offering insightful, accurate criticism. Usually, this is done in writing, and in English.

A proactive and knowledgeable Customer Success Manager is needed to become a member of our Revenue Team. This role, which directly reports to the co-founder and Revenue Director, is essential in managing customer retention, providing outstanding service and support, and serving as a point of contact for clients and our software development team.

Regarding client interaction, cancellations, and comments, the Client Experience Team is directly involved. As the main point of contact for customers, client experience support will offer help, advice, and troubleshooting to guarantee optimal customer satisfaction and utilization of goods and services. This position needs a blend of technical know-how, communication prowess, and empathy to address client questions and issues.

Hiring Portuguese speakers for positions in Greece's Athens. Looking to relocate overseas? Apply now!

Is providing outstanding client experiences something you are passionate about? Are subjects such as digital streaming, artificial intelligence, cloud computing, and e-commerce of interest to you? We offer a great chance for you in the center of Athens, Greece, if you enjoy working in a fast-paced, customer-focused atmosphere and have strong communication skills!

Are you enthusiastic about providing outstanding customer service? Do you do well in a busy, multicultural setting? Just for you, we have a fantastic chance! Come work with us in Athens, where your proficiency in the local language and knowledge of providing excellent customer service will be much appreciated.

Are you excited to start a successful career in sales or are you enthusiastic about providing outstanding client experiences? We offer an amazing opportunity for you in the center of Athens, Greece, if you have great communication skills and thrive in a fast-paced, customer-centric atmosphere!

Do you have a strong desire to provide outstanding customer service? Are you interested in subjects like artificial intelligence, cloud computing, digital streaming, and e-commerce? We offer an amazing opportunity for you in the center of Athens, Greece, if you have great communication skills and thrive in a fast-paced, customer-centric atmosphere!

You have high expectations for the members of your team, which include: putting the customer experience at the center of all discussions, setting SMART goals for performance improvement, and providing feedback that satisfies our standards. You are not hesitant to declare "This is not good, and here's why." You have no problem delving into customer problems on your own, and you have the ability to become an authority on the product to provide your agents with outstanding guida

The CSM organization starts with this role. You will also be assigned a portfolio, with an emphasis on the Tech sector, which includes the retail consumers. Thousands of new users choose Ubuntu each month. It is our duty to guarantee that they have the finest possible user experience throughout the entire process of problem-solving, onboarding, enablement, and value realization.

You have the ability to help users work through challenges because you are perceptive, sympathetic, and understanding. You have worked with people for a long time to find polite, succinct solutions to issues! Assisting our members with problem-solving will be your responsibility. Every day, we receive thousands of support requests, all of which need to be answered or resolved. Logging into our support system and resolving tickets will be done on your personal computer.

We are searching for Onboarding Success Managers who will be in charge of providing our customers and team members with an outstanding onboarding experience. You will work on the front lines of our company, interacting firsthand with both our team members and customers who are looking to hire or pay through us. Location: Anywhere in the EMEA time zone, on Earth.

Your main goal is to make sure that the Squad Leads, Senior Operators, and Operators you will oversee are not only highly motivated and productive but also trained and continuously upskilled so they are prepared to handle the ever-increasing range of issues that clients will present to them. You will not do this by yourself. You will receive close assistance from Operations Leads (OLs), who will make sure you always feel supported and guided appropriately.

Join us on this exciting journey as we scale new heights and leave a lasting impression behind us. You should ideally be available in the EST or PST time zones. As the project grows, there is opportunity for promotion into more senior roles and project management responsibilities on the team due to the consistent and flexible work hours. We would love to discuss further in interviews.

As a company that specializes in operational innovation, our clients receive value from our operations first and foremost. To expedite our AI application and training efforts, we are looking for a results-oriented and dynamic Operations Manager. The chosen applicant will need to learn quickly and adaptably in order to stay up in this fast-paced environment. They will also manage teams and our tech-enabled process automation to provide clients with outstanding service and stra

This is a full-time, 100% remote role, despite the fact that our headquarters are in Gibraltar.Operate from any location! Following the completion of our 12-month Graduate Program, successful graduates will have the chance to pursue full-time employment. As a result, the position would be for a 12-month period.

In your capacity as a customer service representative, you will be essential to guaranteeing outstanding customer experiences through a variety of communication methods. Answering client questions, finding quick solutions to problems, and working with internal teams to improve service delivery are all part of your duties. In addition to managing desk tickets, live chats, and email support, you will work on initiatives that will enhance our clientele's overall experience.