Maintaining safety and dependability for all parties involved in our marketplace is greatly aided by our Voice Associates on the Worker Operations Team. The perfect applicant will be able to expertly combine risk mitigation with providing great customer experiences. Strong communication abilities, empathy, and curiosity are crucial. This job can be done entirely remotely. Our roster is rotated, and we are open around-the-clock. It is anticipated that each team member will be

The Customer Success Manager works to provide the best possible experience at every stage of clients' organizations, ensuring the partnership between the company and its facility partners continues to succeed. Assisting facilities with problems, communicating with contacts at the corporate level, and staying up to date on a long list of crucial business metrics specific to each facility are all part of the job description. This is a fully Remote role

In order to guarantee that our clients receive a flawless experience at every touchpoint, our customer service team is essential. Our...

In addition to answering consumer calls, emails, and online inquiries seven days a week, you will handle back office tickets....

You seem composed and at ease. You love interacting with people and being of service to them. Knowing that mishaps do occur occasionally...

To help us advance, we are seeking a Customer Care Representatives! Building and using customer relationships is what a Customer Care Agent does. They also serve as a liaison between the Product team and our users.

Building and sustaining solid relationships with our clients is the responsibility of a Client Success Manager in order to guarantee their success and satisfaction with our offerings.

We are searching for Onboarding Success Managers who will be in charge of providing our customers and team members with an outstanding onboarding experience.

In this position, your duties will include following up with clients to ensure they do not incur late penalties in the future, collecting past due amounts, and maintaining business-like correspondence by text, email, and phone. Apply right away to join our success-driven team if you appreciate multitasking under pressure, thrive in a tech-savvy environment, and uphold our core values of positivity and teamwork!

A key component of our partners' and customers' success is the Customer Success Manager position. We are seeking people that have a positive outlook, can collaborate effectively with partners and merchants, and strongly believe in the value of customer-centricity. Client-focused, goal-oriented people with a strong technical and interpersonal skill set, a passion for marketing and e-commerce, and a problem-solving mentality are ideal for this role. Working across organizationa

To expand our team, we are seeking a Client Success Representative who speaks French. Building relationships with customers in order to increase loyalty and retention is part of the Client Success role. Close customer collaboration is required in this role in order to address customer concerns and guarantee satisfaction with the services rendered.

For our customers' onboarding, we are seeking an Operations & Strategy Coordinator/Manager to create and oversee program management frameworks and procedures.

Our goal as a Customer Success Manager is to make our users' experience enjoyable, as they will be our first point of contact with them. This is the perfect opportunity for you if you're a Customer Success Manager or are employed in a related field, are enthusiastic about our vision, and aren't afraid to get your hands dirty.

The development of client relationships that encourage loyalty and retention falls under the purview of client success. works closely with clients to address areas of dissatisfaction and make sure they are happy with the services they receive.

To oversee a group of agents working on the product, we are searching for a capable Customer Support Team Lead. You will work closely with the development and product teams, helping to both create new procedures and streamline existing ones. Our customer service team's primary objective is to improve our games!

A dynamic customer support representative with a base in Ireland is what we are currently looking for. You will be able to help and encourage the players of the popular game Township, which is played by millions of people all over the world.

A fully remote Customer Support Representative is what we're looking for. This role's target pay is $15/hr or the state minimum wage, if the state minimum wage is higher, and it will initially require working Thursday, Friday, Saturday, Sunday, and Monday between 4:00 pm ET and midnight ET.

We are now hiring a Customer Service Representative for our Operations division that has at least two years of experience. This job requires remote work. Kindly be advised that this role is entirely remote. It is imperative that you own a dependable high-speed internet connection. We operate best in a "virtual real" atmosphere during the workday, and maintaining constant connectivity is fundamental to our culture.

Our mission to spread cryptocurrency throughout the world depends heavily on the Phone Support team, which is made up of intelligent, engaging people who have a passion for lending a hand to others. In addition to their intelligence, they are watchful and aware of how the crypto world is constantly evolving. In order to satisfy our clients' needs and make sure they have an unforgettable experience, our Phone Support team's workflows and procedures can be changed in a matter o

We're seeking passionate, security-first client experience wizards who are absolutely pumped about digital assets!  Our mission to spread cryptocurrency throughout the world depends heavily on the Phone Support team, which is made up of intelligent, engaging people who have a passion for lending a hand to others. In addition to their intelligence, they are watchful and aware of how the crypto world is constantly evolving. The Opportunity Build on 12+ years of our mission, and

To join our team and support the success of our enterprise and mid-market clients, we are seeking a proactive Customer Success Manager (CSM). The ideal candidate will be a SaaS startup with a proven track record of overcoming obstacles and delivering value, as well as experience with customer success. Key responsibilities include managing renewals, ensuring ongoing success, fixing technical issues, providing customer onboarding and training, and seeking out expansion opportun

You play a crucial role in influencing our guests' experiences and encouraging favorable reviews on all platforms as a Guest Experience Advocate. You play a crucial role in making sure our guests have a wonderful stay and in quickly addressing and resolving any issues that may occur. During a guest's stay, you have the duty to actively address any difficulties that arise, demonstrate exceptional problem-solving abilities, and actively participate in the continuous improvement

To guarantee flawless customer service, you will oversee projects, maintain and update FAQs, and manage client contacts in this capacity. The ideal applicant will have a solid background in project management and communication, as well as at least [years of experience] in customer service. Key Responsibilities: Trend Analysis and Improvement : Work alongside the Product and Customer Service teams to spot trends in service gaps that can be automated or improved, continually re

Your primary duties include responding to consumer questions via email, live chat, and WhatsApp; managing regular client concerns about orders, logistics, and website errors; and acting as the internal customer advocate. Working closely with all departments is essential, and you are the link that keeps our company together. What you’ll do: - Focus on resolving customer issues and ensuring swift response times, making customer satisfaction a top priority. - Adapt to constant c