You will be crucial in finding and interacting with applicants for vacant positions. This role allows you to play a variety of roles as a member of our small but powerful People Team. We are looking for someone that naturally cultivates relationships with stakeholders and applicants. You appreciate excellent organization, a top-notch hiring process, and useful candidate feedback.

This role requires a strategic thinker with excellent leadership skills to guide a team in delivering exceptional client experiences. You will collaborate across departments to optimize customer journeys and drive long-term business success.

In your role as social media manager, you will assist us in telling our narrative and improving our brand on sites like YouTube and LinkedIn. We are seeking a creative, meticulous thinker with excellent writing skills who can come up with original concepts and produce engaging material. As the spokesperson for our social media platforms, you will collaborate closely with the rest of the team to support small companies and interact creatively with our audience.

Do you have a strong interest in digital advertising and paid media? Do you have experience using effective paid media campaigns to drive business impact? When you see advertisements that are completely off-target or don't have a clear call to action, do you chuckle to yourself? If yes, don't pass up the chance to work as a Paid Search Strategist for our expanding team.

The Customer Operations Workforce Management team's Real Time Analyst is in charge of overseeing the queue and ensuring that the SLAs for different programs are fulfilled. Onboarding and offboarding agents from platforms like Zendesk and Five9, controlling access to CBH tools and systems, monitoring attendance and time off tracking, and doing analysis when SLAs are not being fulfilled are some of their responsibilities. You have initiative and curiosity, are good with spreads

For Worker Operations, we are looking for a seasoned Zendesk Product Owner & Systems Administrator. This position combines strategic product ownership of our Zendesk deployment with technical system management. As the primary architect of our Zendesk ecosystem, the ideal applicant will promote technical excellence and make sure the platform adapts to our expanding business requirements.

We are expanding! As our Talent Acquisition Specialist, don't pass up the chance to join our international team.

As a SaaS customer success manager, are you searching for your next big challenge? This business is seeking a proactive, gregarious, and resourceful Customer Success Manager to join our rapidly expanding team. You will play a crucial role in our clients' success by not only assisting them with launching their businesses on our platform but also helping them do so. We are seeking individuals that are willing to put in the effort and improve things in order to surpass our clien

Joining a vibrant team and spearheading innovative efforts across marketing channels to attract, engage, and retain users is your opportunity. You will take on a variety of roles, including strategist, analyst, and campaign champion, all with the same objective: expanding our reach to more small businesses by speeding up our growth.

In your role as Founding Marketer, you will oversee the company's marketing initiatives, establish our strategy, and create the campaigns and tools required to increase visibility, leads, and retention. Working directly with the leadership team, you will assist establish and preserve the company's identity and establish us as marketing leaders' preferred design provider. As we develop, you'll have the opportunity to create and manage your own marketing team and directly influ

You will be in charge of data in the marketing area, which includes CRM & Lifecycle, Performance Marketing, and Brand Marketing. We want the person to be completely hands-on while coaching a team because this is a player-coach role. To be considered for this position, you should possess strong commercial acumen, extensive knowledge of martech and adtech, and expertise in an analytics role in marketing.

Understanding and meeting customer wants is crucial to this role since it guarantees that our solutions complement their objectives and difficulties. In addition, the CSM, in collaboration with the Trading Team and other internal stakeholders, is in charge of creating complete account plans that prioritize customer success and growth, and overseeing their performance.

You will be in charge of improving employee engagement, creating a cohesive corporate culture, and making sure that all teams are communicating the same message. Furthermore, you will assist the Communications team in developing external connections with the media and obtaining excellent press coverage consistent with our brand objectives.

Through daily quality sampling, spotting chances to improve chatbot metrics, and streamlining team procedures within Intercom, this individual will largely contribute to the improvement of our Customer Service AI chatbot. Along with spearheading automation projects and process enhancements, they will guarantee a flawless and outstanding client experience. Due to their strong emphasis on customer experience, this organization is searching for the best people who will take owne

The ideal candidate will collaborate with cross-functional teams to ensure efficient data flow, optimize database performance, and support business intelligence initiatives. If you have a passion for big data, cloud platforms, and innovative solutions, we want to hear from you!

We are expanding our modest but growing data engineering team by hiring a Senior Data Engineer/Analytics Engineer. All of our operations revolve around data, and we have intricate, high-volume pipelines that link us to our partners throughout the world.

You will create powerful surveys, evaluate patterns, create unique research for customers, and use storytelling and visualization to make data come to life. Together with editorial leads, SEO strategists, and other team members, you will identify important insights, develop strategies, and put in place mechanisms that highlight the work's business impact.

Leading technical strategies, coaching seasoned engineers in difficult machine learning domains, and helping to cultivate an engineering-focused, data-driven culture within the team are all part of the job description for a Lead Data Scientist. From conception to implementation, you will be in charge of data science initiatives and make sure they work in unison with our real-time identification system.

Do you enjoy solving problems and pushing the limits of production-based machine learning? Do you work best in a group setting where you can lead and be led, share your knowledge and gain insight from others?

Working on several machine-learning models that handle terabytes of data and serve billions of ad requests and users worldwide in real-time, you will collaborate with a carefully chosen, varied, and globally dispersed Data Science team. Our desire to upend the multibillion-dollar ad-tech sector is what drives and unites us.

In your role as Lead Data Analyst, you will make sure that the Data Analytics team delivers high-value insights to various stakeholders by regularly applying advanced descriptive, prescriptive, and predictive analytics.

The second level of customer support will be provided by the Support Specialist on the L2 team. Apart from performing all the typical tasks of a front-line support representative in a SaaS firm, you will be:

Verifying facts and details as a Customer Support Specialist/SME will be essential to ensuring compliance with standards, rules, best practices, and the needs of healthcare professionals. Your knowledge will support patient safety and enable a smooth onboarding process for HCPs.

The perfect applicant will be able to achieve a balance between risk reduction and skillfully providing outstanding customer service. Until they identify the underlying cause of difficulties, they keep asking "why," and they go above and beyond to address our clients' concerns. Success in this position requires a high level of communication skills, sensitivity, and curiosity.