Through daily quality sampling, spotting chances to improve chatbot metrics, and streamlining team procedures within Intercom, this individual will largely contribute to the improvement of our Customer Service AI chatbot. Along with spearheading automation projects and process enhancements, they will guarantee a flawless and outstanding client experience. Due to their strong emphasis on customer experience, this organization is searching for the best people who will take ownership of the customer's journey and will stop at nothing to ensure that the client is satisfied.
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