As a Cloud Support Engineer you will be responsible for assessing the nature of product or service issues and resolving support problems for customers and partners through support tickets, live chat, and occasional voice calls. Don’t let the word “Support” fool you - this is not a typical call center role. Our customers are technically sophisticated and once a question gets to us search engines have failed to provide an answer. On any given day, you’ll be applying your knowl

As a Customer Support Engineer - DBaaS at Constant, you will be able to take your technical skills to the next level by tackling challenging issues as you support our ever-expanding global customer base in a new and expanding offering. We are searching for technology driven, detail oriented, team player who is looking to help strengthen our exceptional support and operations teams. Here, you will push your technical knowledge and troubleshooting skills to their limits and gro

As a Senior Dev Support, you will work closely with the Dev Support Lead as well as key team members to assist with coordinating testing on the project. As the project requires, we will be expanding the internal test team, and this role is an excellent opportunity to develop or acquire mentoring skills.

Our Client Engagement team continues to grow at an astounding rate and we continue to hire as many talented specialists as we can find. On the Live Chat Support team, we are looking for quality- and results-driven candidates that can provide end-to-end support on a variety of our clients’ requests. By combining in-depth crypto knowledge, a passion for the industry, and a strong technical background, you can play a strong role in our success and ability to deliver world-clas

Our Client Engagement team continues to grow at an astounding rate and we continue to hire as many talented specialists as we can find. On the Multilingual Support team, we are looking for quality- and results-driven candidates that can provide end-to-end support on a variety of our clients’ requests in multiple languages. By combining in-depth crypto knowledge, a passion for the industry, and a strong technical background, you can play a strong role in our success and

This role is an opportunity for a technologist with a passion for Linux and Customer Success to build a career with us and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at our company. We solve challenging technical problems. From not-seen-before kernel crashes to configuration issues to root ca

Reporting to John, our Lead IT Technician you will help the team to work with technology in optimal conditions, assist them, understand and respond to their needs with frictionless solutions, improve their user experience and kill their pain points. The task will go from email issues, software usage and access rights to broken laptops, and with permanent care for maintaining a high level of security. You will help John and the team maintain our fleet of laptops (macOS) and mo

We are hiring a new Technical Support Analyst to join the UK Granicus team. Come use our state-of-the-art technology tools and your unique problem-solving skills to help our customers maximize their use of Granicus’ suite of products. You'll be a part of a fast-growing, mission-driven company that contributes to helping more people live better lives! The Customer Support department is the heart of the technology team and has complete access to the company’s product experts an

The purpose of this position is to support the travel and convening services of our Foundation. This position resides on the Travel & Convening team and will report directly to the Travel & Convening Manager who reports to the Controller. This role is for the administrative professional who can build positive relationships and service delivery by being able to prioritize, hold confidentiality, exercise professional judgment, anticipate needs, deliver professional communicatio

We're looking for a highly organized go-getter and problem-solver to join our Technical Support Team. This person will delight our clients by delivering accurate and quick assistance in the style of our white-glove service experience. After comprehensive training on our products and technical integration methods, this candidate will play a pivotal role in supporting and maintaining the day-to-day operations of our diverse client base.

We're looking for an IT Specialist to join our team and play a key role in supporting our internal operations, ensuring our hardware and software systems are running seamlessly. This position will be an entry level one, with the opportunity to springboard into becoming a member of our platform team. If you love to help others, learning new skills and find solutions to any type of problem.. read on 🙂

Reporting to the Head of IT Operations but working closely with the local studio, responsibilities will include providing IT support to the Sheffield studios and the wider group. The role offers excellent potential for further training and the opportunity to work in a highly creative and fast paced videogame development studio. The role will involve out of hours support when required.

As our Customer Care team member (remote), you will handle all questions of our global customers and partners related to Machine learning. You will be working side-by-side with our ML engineers on deep learning scenarios, solving ML problems, creating/training/deploying prediction models, helping our effort in Presales/POC/Pilots/Go-lives modeling and ML infrastructure setup, as well as documenting all technical machine learning questions. You will be the confluence (pun inte

We’re looking for a Trade Support Associate to join our rapidly-growing team. Vinterior is a startup that’s giving vintage a voice. In a world of mass-produced furniture, our vintage marketplace champions independent sellers across Europe and helps the world shop more sustainably.

We are looking for a Technical Support Analyst to assist our customers with technical problems when using our products and services. Technical Support Analyst responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. It is important to be available to work US CST time zone office hours.

What You’ll Do • Be a part of the founding ops team of a startup within a startup. We’re launching a new business line within HCP and...

This is a full-time customer support position. We primarily communicate with our customers through email.

We are looking for a Technical Support Engineer to provide technical support to our corporate customers, monitor and maintain our hosted systems, and set up new deployments. The ideal candidate has a can-do attitude and a willingness to learn. Experience in the financial industry (including knowledge on PCI-DSS) is a definite plus. \

You will Provide computer systems troubleshooting and support to a corporate user base of approx. 400 users across multiple offices: Windows, Mac and Linux. This will involve providing timely and consistent support, acknowledging and recording all issues and requests, and handling network and desktop setup for New Employees/Visitors and office move.

Proudly backed by EQT Ventures, Makers Fund and David Helgason, we are going through an exciting time of expansion. We are now looking for a creative and friendly System Administrator, who will be the main point of contact for our internal team. We offer full visa support, relocation service including coverage of your first-month rent in Berlin, reimbursement of your BVG ticket (reimbursement of an e-scooter or bike rental in the times of COVID), free daily lunch includ

The Video Support Specialist is passionate about our brand and products while providing technical support for end-users.

Hello! Are you interested in joining a 100% remote SaaS company dedicated to helping customers streamline organizational processes and be better stewards of their data? Consider applying for open positions at FormAssembly, an enterprise web form creation and collection platform used by some of the largest and most well-known organizations in the world. This is a full-time position, open to all locations (working remotely from home). The expected hours for this position w

Reporting to the Head of IT Operations but working closely with the local studio, responsibilities will include providing IT support to the Sheffield studios. The role offers excellent potential for further training and the opportunity to work in a highly creative and fast-paced videogame development studio. The role will involve out of hours support when required.

We manage tera bytes of content, we run machine learning algorithms that require up-to-date feature data of all user events to optimize the user experience and so on… Luckily, we have the latest tech to match the challenge, we employ Cassandra, ScyllaDB, Aerospike, Couchbase, Elasticsearch, PostgreSQL, CockroachDB and others with overall 1600 database instances and 99.9999% uptime. If you think this is cool, you are reading the right job description. We are looking for passio