The Chat Advocate is in charge of interacting with consumers via live chat and responding to inquiries about the loan application process as part of a fun and energetic team. Your day will be spent answering general inquiries, aiding with bank verification step issues, uploading emails of papers, and/or requesting further documents as necessary.

You will oversee the external technical communications, planning, and engineering necessary to integrate each of our partners' web platforms and mobile applications with our Lynq platform as a customer integration engineer. In this position, you will spend a combination of 40% of your time on increasing integration capabilities, 30% of your time on providing direct customer communication, and 30% of your time on delivering customer integrations. This is a remote work-from-hom

A Customer Support Specialist is needed to expand our team right now. Anyone self-driven and with the expertise and capacity to contribute to our mission is eligible for the remote role.

A Customer Success Manager is needed to expand our customer success team. You will represent all of the company's customers as its ambassador. You'll be the one with a strong sense of ownership, strong EQ, and an understanding of the customer's businesses.

To help our team develop, we're seeking for a Client Success Specialist. Building connections with our clients, communicating success, comprehending their issues and communicating them to the appropriate internal teams, and assisting in the expansion and retention of key accounts are all important aspects of your job. You would report directly to our Client Success Manager.

Do you think a business's ability to satisfy its customers determines how successful it is?

In order to assist us accomplish our objectives, we need someone who is intelligent, creative, and ambitious. You will be managing a group of Customer Success Representatives as the Sales/CS Team Lead in order to expand our customer base and deliver the top-notch customer service. You'll be essential in developing our team and assisting us in setting, pursuing, and achieving our challenging revenue targets.

You'll be interacting with customers, calling service providers, coordinating with attorneys, and continuously providing feedback on process improvements to the product team. You will also assist our support team with any additional account management that may be necessary.

Our Customer Success Managers are on the front lines interacting with our clients directly and reporting to the Director of Customer Success. Due to the nature of the position, your success will depend on your ability to comprehend publisher needs, communicate technology clearly, understand current and emerging advertising products (such as ad serving, header bidding, video, etc.), and master monetization strategies.

As a Junior Customer Success Engineer, you will work closely with the Director of Customer Success to help our cherished American clients with technical advice, support, and automation know-how.

Are you a computer literate person with a background in JavaScript who resides in the APAC region and has a love for automation? Do you appreciate collaborating directly with clients to ensure their success while utilizing API technologies? If so, you're going to love this chance we have for you!

You should be a self-starter, confident in your ability to overcome obstacles, and excellent at problem-solving in order to succeed in this dynamic and frequently confusing setting. Relocation package (monetary support and legal advice) and visa sponsorship, if applicable

We offer relocation & visa support to qualified candidates.

We are searching for motivated and competent people with friendly qualities to work as full-time Customer Service Associates (Remote). As a member of our Customer Relations team, you can expect to gain hands-on experience while being mentored by a fast-growing SME.

We're searching for a Customer Service Representative who can keep track and respond to client emails quickly while also providing support to our staff. This customer service position plays an important role in assisting us in creating effective and ROI-driven podcasts for our B2B clients.

In our Mass office, we are looking for a customer support person to join our team. This individual will be responsible for driving customer happiness by handling enquiries, addressing pain points, and maintaining in-depth product expertise. The ideal candidate prioritizes the customer and strives to provide high-quality service in every customer interaction.

We are searching for applicants from a wide range of experiences that love a team-oriented approach to business development and value a firm that takes pleasure in making day-to-day tasks competitive, enjoyable, and gratifying. We think that by establishing an environment in which people may thrive, our employees will remain optimistic and energetic, resulting in happy and delighted customers.

We are looking for a Customer Service Specialist to contact with our customers in order to offer and manage details in response to enquiries and requests about products, services, and promotions.

You would be responsible in this position for making sure that our clients receive the best possible support and guidance during their time with us. Working with customer success and the technical team to create a customer-centric environment.

We are looking for a customer service associate who will Assume the duty of managing challenges and deliberately seeks assistance when needed, Immediately informs the Pod Lead about escalated issues, service mistakes, and other major problems, Reports a wide range of notable occurrences, including fraud, client dissatisfaction, software bugs, vendor escalations, and HR concerns within the team.

As a Customer Success Manager for our Dedicated Product, you are about to embark on a thrilling path of promoting client success and developing your full potential. You'll manage connections with different assistants while delivering unique solutions that have a long-term influence on our valued B2B clients in the United States. This is your opportunity to shine, grow, and prosper in a challenging and rewarding workplace.

Someone who is passionate about supporting others is what we're looking for. As a member of our team, you will interact with clients that use web hosting services all over the world, welcoming fresh experiences that will encourage ongoing learning and personal growth. To help first line agents, clients, and partners with problems relating to web services products, you will perform advanced technical assistance as a senior technical customer care representative.

WE are one of the web technology companies with the fastest growth. By hosting and supporting their websites, email, and cloud-based solutions, we assist individuals and small-to-medium sized organizations in realizing their online aspirations. By promoting innovation and change and prioritizing our clients in everything we do, we hope to maintain our leadership position in the web hosting sector.

Working with our Enterprise customers to maximize their investment with us is part of your responsibilities as a customer success manager. You will serve as their champion, trusted advisor, and point of contact with our product team as you work to understand their objectives, promote growth, and build relationships. You would have held a position that allowed you to develop relationships with enterprise customers and to widen those ties within each.