CUSTOMER PROGRAM EXECUTIVE | REMOTE

The Customer Program Executive (CPE) will design and execute programs aligned with Olive and customer initiatives to deliver business-aligned outcomes. The CPE leads strategy and ownership of highly complex, cross-functional programs. Collaborates with subject matter experts and key stakeholders to achieve vision, objectives, and develop program strategy. Manages resources which may include people, data, processes, and third party relationships. Initiate and develop relationships with internal and external stakeholders and provide advisory services and support to achieve program goals. Develops and maintains program metrics and outcomes reporting. The CPE also leads cross-functional process and program improvement efforts and sets and manages the financial plan for the program. The role is responsible for understanding the customer's goals & strategic objectives, operational environment and constraints, and innovates solutions and services to achieve or surpass those goals, and contractual obligations.

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