REMOTE OPENING FOR A REVENUE SPECIALIST, CUSTOMER SUCCESS OPERATIONS
- Visa Jobs Hq
- May 3, 2024
- 2 min read
Tracking Customer Success KPIs that offer insights into proactive strategy is ultimately the responsibility of the CS Ops team. A member of the CS team, for instance, can proactively reach out to assist their customers and ultimately stop them from churning if they watch customer health scores and historical trends when this indicator indicates that a certain customer segment is having trouble with a product or feature.