CUSTOMER SUPPORT SPECIALIST, WORK FROM HOME

We're seeking an experienced customer support champion for our highly successful SaaS application. This isn't your typical "customer service" position. You'll be joining a small, tight-knit, and highly committed team that is passionate about helping customers reach their business goals, and passionate about growing our product. Almost all of your customer correspondence will be done using Intercom. No phone calling required. It is highly preferable that you have a background in SEO or digital marketing so you can understand our customers and their goals. When we say this isn't your typical "customer service" position, we mean it: This is an opportunity to join a fast-growing and industry-leading company.

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