For the company's flagship product, a cross-platform VPN service, we are looking for a customer support manager to effectively handle customer requests through live chats and tickets in Zendesk. Report issues and escalate requests to the QA and development teams to raise the level of our goods' general quality, Upkeep of the knowledge base and confirmation of the accuracy of the departmental wiki.
CUSTOMER SUPPORT MANAGER, REMOTE | WORK FROM HOME
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