We are looking to hire a Customer Success Manager (CSM) who will lead customer success initiatives, keep the company focused on customer outcomes and play a central role in understanding customer requirements for future product enhancements. Our customers are central to our business and we’re looking for a customer success superstar who can own the entire post-sales relationship, onboarding and ongoing retention. Through monthly check-in calls, email conversations and webinars with new customers, you’ll build strong relationships that persist through (and lengthen) the lifecycle of the customer. You’ll be the first point of contact for all of our customers, acting as the friendly face of our business and shepherding them to the right team to solve their problem.
CUSTOMER SUCCESS MANAGER, WORK FROM ANYWHERE
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