CUSTOMER SUCCESS MANAGER, REMOTE | WORK FROM HOME

We’re looking for an individual who thrives in driving impact for the business and their customers. You’ll be owning the entire Customer Experience post-sales with a dedicated portfolio of customers taking them from onboarding, adoption, expansion and ultimately renewing with Kisi. You’ll be the one creating, testing, and iterating on the playbook for how we interact with customers from onboarding to renewals. Internally, you will be championing the voice of our customers, gathering feedback and working on initiatives to improve our customers' experience.

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