The Customer Success department sits in between our users and the Sales and Technical teams. Users are frequently very skilled marine and crewing operators who have previously managed their crewing operations via email and ERP software. Several of the data sources that our company uses to make decisions are integrated. Rapid program evolution necessitates constant communication with users about our most recent enhancements. Their insights drive our product revisions, thus we need someone to push their ideas and requirements throughout the business.
top of page
bottom of page