CUSTOMER SUCCESS EXECUTIVE, REMOTE | WORK FROM HOME

A Customer Support Representative (CSE) is the first point of contact for our customers when they are reporting issues or need assistance navigating through our software. This role focuses on providing world-class service to our diverse customer base worldwide and resolving their issues through chat, video, and email support. Additionally, you'll be responsible for creating high-quality end-user documentation regarding our features. You will address and resolve customers’ technical difficulties and product usage inquiries and provide consultative support and recommendations to help our customers

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