This role requires an empathetic, awesome-experience engineering motherfugger. A person who is obsessed with making sure our customers have second-to-none support interactions. And someone who can have fun doing it. This person has a complete understanding of what it means to go above and beyond. They have unwavering positivity that makes some inherently question how much Prozac is in the water. They loathe gossip about customers. Equally as important, they want to grow with the company and everyone in it. Sound like someone you know?