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CUSTOMER SERVICE REP, FULLY REMOTE | WORK FROM HOME

The Customer Service Representative will become an integral part of our support model. Our Customer Service Representative will be responsible for assisting all our customers as well as helping our internal departments with inquiries regarding customer relations. Here, our customer service team is responsible for providing white glove service to all of our customers. This role will be responsible for responding to customers potentially across all of our channels (email, phone, and chat). In this role, the ideal candidate will be responsible for following up on customer issues and providing a solution in a timely manner, owning and working with the team to solve escalated concerns and going over and beyond with a goal of always providing premier support to our customers.

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