We're looking for a Senior Customer Success Manager who will be responsible for maintaining a portfolio of our customers. This includes running bi-weekly check-ins, supporting customers on a day-to-day basis, and working cross-functionally with our Credentialing team to keep track of progress on accounts. This role will be both internal and external facing; working directly with our Credentialing team and our customer base to manage relationships, set expectations, and support day-to-day. We're looking for someone who is resourceful and thrives in a challenging, fast-paced environment. Your role will have a direct impact on top-priority, company-wide goals and will provide accelerated learning opportunities with a world-class team.
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