CUSTOMER OPERATIONS AGENT IN LONDON, RELOCATE TO THE UK WITH WORK VISA SPONSORSHIP

The mission of our Customer Operations Agent is to provide the highest quality service possible for our merchants. We want to offer a personalised experience to our merchants, delivering excellence with each interaction. Being a data-driven company, we are working towards having the ability to predict the probability of occurrence of certain problems and solve them before they impact the merchant’s activities. You will receive general training that will allow you to successfully carry out the tasks of each avenue. However, two factors influencing the path taken include: (1) your personal preference; (2) where the business sees your strengths can be better leveraged. We also want you to consistently exceed their expectations and make them feel cared for as they never have before. You will be assisting our merchants using our acquiring product by using various communication channels (such as phone, email, online chat). You will become the voice of our customers, and your feedback and suggestions will be key in driving developments in other teams! We want to have the best people by our side - we have the capability to sponsor work visas for highly qualified professionals and support relocation processes on a case by case basis.

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