TECHNICAL SUPPORT ENGINEER, REMOTE | WORK FROM HOME

The second-level Technical Support Engineer is in charge of handling and resolving complex issues for our partners, clients, and field teams. This entails cooperating with other team members and gaining subject matter knowledge within the technical support division. The chosen candidate will be able to quickly learn about the internal apps, APIs, and Planet platform. Due to the fact that this position involves interacting with customers in a highly collaborative setting, it calls for strong interpersonal skills. You'll establish trusting relationships with the customer's engineering teams to make sure that product rollouts go smoothly and that technical issues are fixed quickly. Customers will be able to understand our changing reality thanks to your input.

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