You will support the business analytics, marketing, and journalism team’s initiatives with a focus on creating and delivering the optimal product in order to build more value for consumers and the company as a whole. You will have the opportunity to join AI Time Journal’s positive work culture and work closely with our talented teams!
Responsibilities:
Gain a deep understanding of the customer experience, develop roadmaps in partnerships and customer needs.
Identify and fill product gaps and generate new ideas, improve customer experience, and drive growth.
Create supporting documentation (user experience, experience maps, wireframes, and AARRR Framework).
Define and maintain product requirements, user stories, and feature documentation.
Identify opportunities to increase engagement and retention through new/improved product initiatives.
Gather and share feedback from customers for product enhancements that will drive increased engagement and retention.
Set up KPIs to identify compelling opportunities and improve user experiences.
Analyze user flows for conversion.
Conduct market research.
Requirements:
Devote 20 hours per week to identify and fill product gaps, generate new ideas and improve existing ones, and monitor product success via tracking metrics.
1+ years of product management experience; preferably in journalism/media
Understanding and appreciation of UX principles.
Ability to use the AARRR Framework.
Foundation in analytic techniques and product management best practices.
Experience working in customer experience, user activation, and retention.
Unafraid to test new ideas and take initiative.
Ability to develop teams, ability to think strategically, and possesses proven leadership skills.
Compensation: This is a non-paid internship. Valuable real-world experience and class credit can be earned.
This position is entirely remote.