NOW HIRING A CONTENT REVIEWER IN IRELAND, WORK VISA SPONSORSHIP IS AVAILABLE, PAYS €27,000 ANNUALLY
- Visa Jobs Hq
- Nov 6, 2023
- 2 min read
No previous experience required – full training is provided!
Main responsibilities:
Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content
Enforcing client's Terms of Use by carefully monitoring reports of abuse on the site
Becoming and remaining knowledgeable about client’s products and community standards
Using market specific knowledge and insights to find scalable solutions to improve the support of our community of users
Gathering, analysing, and utilising relevant data to develop ways to improve the overall user experience
Recognising trends and patterns and escalating issues outside the company policy to the global team
Identifying inefficiencies in workflows and suggesting solutions
Skills & Competences:
Strong personal resilience with the ability to operate in a pressured and fast paced environment
Strong interpersonal skills, verbal, and written communication skills, and most importantly – empathy
High adaptability and positive approach to challenges
Ability to make decisions, prioritise, solve problems, and work as part of a team
Effective Time management & Prioritisation skills
Ability to consistently hit KPIs on time
Language Skills:
Fluent level of Hebrew in oral and written communication, with in-depth understanding of culture and social trends in the region
Advanced level of English (C1)
Contract: Full-time, permanent
Compensation:
€27,000 per year as base salary
*For the Evening shift: 25% salary uplift for the late hours from 10pm to 2am (in total, up to €30,200 per year)
*For the Evening shift: €12 per day (before tax) as a travel allowance
Free meal (lunch or dinner) on site
Private healthcare
Pension contribution
25 days of annual leave
Extensive Training and access to CPL's Wellness Programme
Tax Saver and Bike-to-Work Scheme
Working hours: Candidates are choosing between Day shift (9am – 5:30pm) or Evening shift (6pm – 2am). There are no rotations. Monday to Friday, occasionally weekends and bank holidays.
Location: Dublin 18, Sandyford, Dublin South
*This is an office job. Work from home / remote work is not an option. Employees are classified as essential workers.
IMPORTANT:
Due to the nature of the role, candidates must be fully confident in dealing with sensitive content.
Ideally, candidates should be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for a minimum of 12 months or renewable). If not, we have a limited number of visa sponsorship slots. Priority to candidates with residence in Ireland (for example: Stamp 1 or Stamp 2).
Why to apply?
Chance to work within a multicultural and diverse team
Great internal opportunities for career progression – employees with good performance can become Quality Auditors, Quality Analysts, Trainers & Team Leads
No shift rotations – fixed working schedule
Meals on-site, private healthcare, and pension contribution
No previous experience required – full training is provided!
Are you ready to step into a challenging and rewarding role in Dublin 18, Sandyford, and showcase your skills as a Content Reviewer? Look no further! We understand the importance of a compelling CV to secure that dream job, and our expert CV writers are here to help you shine. Our experienced CV writers will create a standout resume that highlights your skills and qualifications. We'll customize your CV to match the responsibilities and competences required for this role, ensuring you stand out as the ideal candidate. Book here
Apply here or send your CV to me at oznur.orgun@cpl.ie
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