MESSAGING OPERATIONS SPECIALIST | FULLY REMOTE

As a Messaging Operations Specialist, you'll work in a fast-paced environment as part of a team of engineers and operational specialists to support our SMS/MMS platform. You'll work with the Product Manager to help onboard new and existing messaging customers, identify and troubleshoot bugs, provide guidance on messaging best practices both from a technical and a regulatory perspective, and ensure operational continuity. You will also manage customer and vendor facing escalations, improve operational processes from a day to day perspective as well as proactively ensuring the highest deliverability for our customers. You'll consistently remain available and responsive, ensuring that the function operates at optimum efficiency.

Want to read more?

Subscribe to visajobshq.com to keep reading this exclusive post.

Subscribe Now