We are looking for a Data Analyst to join the growing Customer Support team. As a Data Analyst for the Customer Support organization, you will play a key part in building the operational and analytical infrastructure needed to scale the organization. Aside from business process improvements and analytical reporting, the Data Analyst will also help drive our Customer Support strategy for continued growth and efficiency. The ideal candidate should be deeply analytical, have strong business acumen, be highly motivated and have excellent presentation skills. This is a high-visibility role that will collaborate with multiple departments and leaders throughout the organization. As a Data Analyst, you will build dashboards and reports that allow us to visualize performance and trends in order to serve our customers more effectively. You will also analyze our huge datasets to help our team improve the quality of our products and services.