We’re building out our Finance Ops team and we need a high energy Billing & Collections Specialist. As Billing & Collections Specialist you will be responsible for the management of global collections and billing for special/new products, pricing strategies. Working as part of the Finance Operations team you will have an opportunity to apply your skills and best practice knowledge to make sure the collections and billing function is set up to support our rapidly growing business.


We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). Our cloud communications solutions make it possible for over 25,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Headquartered in Amsterdam, we operate across 10 international hubs and we’re proud to be a “Work Anywhere” company. Our unique and united culture is rooted in our team: a diverse flock of over 700 Birds who represent 55 nationalities and counting. We’re smart, fast, and hungry, and our potential for growth is limitless.

How we work

We work fast, grow fast, and build fast. Life at MessageBird moves in fast-forward motion. We’re a team that focuses on making an impact — right from day one. We are go-getters, industry leaders, and dreamers. Risk takers. Roll-up-your-sleeves-and-make-it-happen kind of people. We thrive on transparency, and we value solution-minded attitudes.

We are all driven by one ethos: Get Shit Done. We love shaping things together and leveraging different perspectives because that makes our products better. Our Birds are empowered with freedom and opportunity; in return, we expect honesty, courage, and agility. We own our work, and sometimes we fail. And then we get back up and cross the finish line — together as a team. Sound refreshing? We think so, too.

The role: Billing & Collections Specialist

In return, you’ll get to join one of the most fun, open and ambitious groups of people working in Amsterdam. We push each other to be our absolute best and we are the kind of company that will make you feel happy getting out of bed to come to work every morning.


  • Partner with engineering & commercial teams to support all billing needs

  • Hands-on management of global collections

  • Ensuring customers pay on time and per the contract terms

  • Ensuring pricing models are correct as per contract terms

  • Resolve queries on invoices and disputes in a timely manner

  • Managing relationships with internal stakeholders as well as with key customers

  • Prepare monthly KPI reports and DSO calculations

  • Partner with the revenue accountant to ensure accurate synchronization of invoicing

  • Review and improve billing and dunning processes

  • Work with the wider Finance Operations team to document governance, approval processes, and controls

Skills and Qualifications

  • 3+ years relevant experience managing billing and collections in an international company

  • Ideally experience in a high growth tech company

  • Good systems skills, working knowledge of NetSuite is a plus

  • Attention to detail, accurate when working under pressure and with deadlines

  • Excellent communication skills and able to build relationships with other departments

  • Ability to multitask, solve problems and take responsibility for resolution

  • Proficiency in English

  • Experience of telecom billing is a plus

MessageBird Perks

  • The ability to Work Anywhere — literally anywhere you want, as long as it’s in the same time zone as your team (yup… you read that right!). This comes with the added benefit of finding the right work-life balance for you by following our 80/20 rule.

  • WFH office set-up allowance to make sure you have all you need to “get shit done” in an ergonomically friendly manner.

  • Top-notch work equipment (including active noise-canceling headphones!).

  • MessageBird swag to keep you well-dressed.

  • The occasional (virtual) company-wide and team events.

  • A team of (fast-)forward-thinking, talented and fun colleagues from more than 50 countries!

Work with us and build the data-driven telecom company of the future! MessageBird is an equal opportunity employer. If you think you meet these requirements, apply! We look forward to your application letter and resume.