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2nd Line Support Agent needed in Berlin Germany with visa sponsorship, apply now

To improve our user experience and promote our Level 2 support operations, we are looking for a dedicated 2nd Level support agent to join our growing Customer Support team. Through perfect handling of escalated queries, this crucial job plays a key role in offering best-in-class customer support. As a crucial right hand to the Support Team Lead, you will also be involved in managing expectations and working with our external Level 1 support agency.

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