Responsible for Processing chargeback disputes and manually reviewing orders that have been declined for fraud by our fraud provider. They will review for False Positive identifications of Fraud and assist those Fans to purchase tickets. This agent will communicate with Fan Happiness, Ticketing Ops, and other departments to facilitate ticket purchases. This agent will also communicate with our fans when a unrecognized transaction is escalated.
FRAUD REVIEW SPECIALIST NEEDED BY A FINTECH COMPANY, FOR A FULLY REMOTE POSITION, PAYS $20 HOURLY
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