COMMUNITY MANAGER, REMOTE | WORK FROM HOME

We’re looking for a Customer Support Representative who will play a critical role in ensuring our customers love us! In this role, you’ll become a product expert responsible for helping customers use their apps and devices seamlessly. Ideal candidates are empathetic, great communicators who love helping people. We’re also looking for adept problem solvers who enjoy navigating tricky troubleshooting. Our customers need help getting better sleep around the clock, so this role will require availability on Saturday or Sunday and evenings. Currently, our Customer Support team observes holiday closures but may require flexibility on holidays in the future.