Sep 16, 2021
We’re looking for an amazing person who is committed to helping others. We work with web hosting customers from all over the world, and with that comes an endless amount of challenges and learning experiences.
HostPapa Inc. is a leading web hosting and cloud services provider for small- to medium-sized businesses, with over half a million websites hosted worldwide.
One of Canada’s fastest-growing technology companies, HostPapa is based in Burlington, Ontario, but our workforce is almost entirely remote (even before COVID!), allowing us to hire the best and brightest talent from all corners of the world.
Saturday-Wednesday:
10:00 AM - 7:00 PM
Wednesday-Sunday:
10:00 AM - 7:00 PM
Solve their web technology problems using chat, email/tickets, and phone.
Install, configure, maintain, and solve errors for content management systems including, WordPress, Drupal, Joomla, etc.
Explain how DNS and web design tools work.
Provide customers with a “WOW!” experience
Must have experience working in the web hosting industry
In-depth experience with cPanel and Plesk
Ability to troubleshoot website and email problems
Excellent written and verbal communication skills (English)
Driven to be the best and you have examples to prove it
Work from anywhere - this is a remote opportunity
A competitive salary that values you and your unique skill sets
Career advancement & professional development opportunities to help you reach your full potential
Flexible work arrangements to support work/life balance
At HostPapa, we’ve been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24/7 award‑winning customer support in four languages.
Our HostPapa family values diversity and inclusion. We have a friendly company culture built on trust and respect spanning the entire company. With the acquisition of several companies into our product portfolio within the past year, we’re growing at an incredible rate and have ample opportunities for career growth.
Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can’t wait to meet you!