May 30, 2023
Our in-house video-sharing platform hosts live interactive events, and the Part-Time Virtual Live Forum Facilitator (Remote) is a virtual-based contractor who offers top-notch facilitation. To provide a top-notch experience, the Facilitator collaborates with the live events support team to offer faculty and executive-level participants during virtual sessions white-glove support.
The role of the Facilitator involves setting the tone of the meeting with confidence and positivity. This role is critical to ensure that the professor is comfortable to deliver a world-class lecture and all participants feel engaged. Ultimately, the facilitator will help to drive the overall quality of live events.
Prepare for each live event by reviewing the relevant content on our proprietary platform.
Conduct an introductory meeting with the professor before the participants are invited to join. During this introductory meeting, you will test out the faculty’s technical connection (i.e. hearing and speaking clearly), review any prepared content so that you both are comfortable with the flow of the meeting, and brief the professor on any cohort-specific details about what to expect for the meeting.
Set the tone of the meeting by greeting participants as they enter the virtual meeting room.
Drive the presentation for the faculty as they lecture by using our screen sharing feature (dual monitor setup is required).
Engage with the professor and participants as much as possible in a virtual meeting environment.
Answer content-related questions for participants at any point during the meeting. A designated support team will handle technical challenges that participants and professors experience.
Collaborate with the live event associates on the back-end to ensure a smooth technical user experience
2-5 years of virtual event facilitator preferred
A passion for executive education and helping others succeed
Experience working with a global base of executive level professionals
A strong, confident presence when leading a discussion
Ability to multitask and maintain professional acumen under pressure
Dual monitor setup is required, as you will be sharing your screen during these meetings
A high quality headset
A well-lit, quiet space
Strong internet connection
Hours for this role vary between Monday - Friday between 7:00am - 10:00pm EST and shifts will be based on the ExecOnline program schedule. Shifts are typically scheduled for 2 hours at a time per session.