Sep 19, 2023
We are looking for a technical writer to work with our entire team to discover prospects for public writing about features we're working on, the inner workings of our stack, the technology ecosystem we fit into, or whatever interesting thing is bugging someone on a given day. They will also work with our design team to develop materials that communicate deeply technical ideas in cogent and engaging ways.
Here’s what you’d be doing in this role:
Surveying our existing documentation, identifying and closing gaps (learning whatever random technical stuff it takes to write that stuff).
Working with our whole team to spot opportunities for public writing, about features we’re working on, or the inner workings of our stack, or the technology ecosystem we fit into, or whatever interesting thing is bugging someone on a particular day.
Working with our design team to create materials that communicate deeply technical ideas in cogent and appealing ways.
Interacting with users on the community forum. This is a great way to learn about how customers are experiencing our platform and where we could communicate better through docs.
I'm not going to lie, you’re going to be asked to do some proofreading and copy editing.
Can write excellent English, but know when to break the rules. You won’t, like, flinch when you see “like” in the middle of a sentence.
Relish the challenge of arranging a pile of technical information into a logical, easy-to-digest package.
Get very suspicious when someone uses marketing buzzwords at you.
Enjoy having autonomy within a collaborative environment.
Are comfortable with programming in general, and comfortable with a high-level language like Ruby, Python, or Javascript.
Are happy diving into GitHub repos and talking to busy devs to get the goods.
Love learning new things. You won’t be confined to a single focus, and you’ll want a solid understanding to make sure the finished product is coherent.
Like the idea of a high-profile role working in public communicating directly with our users.
Want to work in a diverse and respectful team that values communication, glue work, and small, autonomous teams making decisions for themselves.
We’re remote-first and hire around the world. That means a lot of asynchronous communication—and flexible hours.
We’re still small, but growing fast. We’re still building structures and processes. This can be good, and bad.
The vast majority of our communication is written, in English. This will probably suit you fine if you’re reading this.
We love what we do. But it’s not our entire lives. We offer flexible time off, with a minimum.
If you’re interested, send a CV to jobs+techwriter@fly.io