Dec 31, 2021
To support the Salesforce Solutions Manager to ensure that Collinson maximizes efficiency and capitalizes on the features and benefits of Salesforce.
You will be the 'go-to person for Salesforce, supporting various users across the Group.
Working proactively and collaboratively on the development of Salesforce applications and manage group-wide day-to-day administrative tasks.
Provide Salesforce system maintenance, configuration, enhancements, and upgrades, reviewing and releasing performance updates to security, business logic, and usability.
Update the product price books in Salesforce and maintain exchange rates.
Create scheduled quality checks to ensure data integrity and accuracy of accounts, contacts and monitor neglected or duplicated leads and opportunities.
Create an up-to-date list view to support Salesforce users across multiple regions.
Produce regional and local dashboard reports to develop powerful and insightful analytics.
Respond to user assistance, training, adoption requests and monitor queries coming into the Salesforce support inbox and ticketing system.
Implement training plans for end-users and gather feedback or requirements.
Manage user licenses, profiles, and update security permissions and system security levels.
Design a suite of Salesforce process documents, training material, and data structure lists.
Support the development and management of SharePoint BD site and linked Salesforce content, collaborating with Regional Sales managers on monthly pipeline audits.
Applicants must have a good level of Salesforce administration experience ideally gained working for a multi-level product or service-driven enterprise.
Practical experience using Salesforce to design custom reports and dashboards using Analytics Studio and create powerful insight analytics and sales data.
Proven capability in designing and delivering Salesforce training material for end-users.
Deep knowledge of Salesforce systems configuration blended with Sales Cloud experience.
Persuasive communication and inspiring presentation skills targeting stakeholders at all levels to understand their Salesforce Project needs on a global business scale.
Deep knowledge of SFDC and expanding those capabilities using custom code (Apex, s-controls) and integration with external systems.
Capable of cultivating a strong work ethic both independently, as well as collaborating within a team to solve complex problems through data and CRM systems.
You will hold a professional Salesforce Administration Certificate.
This role will offer a blend of remote working with occasional travel into the London office.
You can look forward to a competitive salary, pension scheme, and further benefits:
Life Assurance Scheme
Personal Income Protection
Private Medical
Discounted gym membership
Wellness advice and support
Cycle to Work Scheme
Priority Pass Membership (Collinson Exclusive)
Travel Insurance (Collinson Exclusive)
Our values form the foundation of our business, and the Collinson company culture is built around these values that help to shape a long-term, financially successful enterprise for both our customers and employees. They are summarized across four pillars: Act smarter, Do the right thing, One team, and Be insight-led.
Collinson’s journey started over 30 years ago, when our chairman, Colin Evans, was Managing Director of IAPA, a global travel benefits business with a history stretching back to 1963.
Once formed, Collinson was further strengthened by the acquisition of established companies that allowed us to expand on our offerings.