Apr 28, 2022
Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building strong relationships and inspiring partners about new products and services? If your answer is “yes”, you might have what it takes to be the next Senior Account Manager at our amazing Montreal office! This role is eligible for visa sponsorship and relocation assistance.
B.responsible
As a Senior Account Manager you will be responsible for the account management team in the appointed market, managing and motivating people in your team. You will be responsible for the account management of some of the hotels in the area. You create quantity and quality reports on results and performance for information support to Booking.com BV. You advise hotels about information on the Booking.com website, and provide them the (initial) training on how to use Booking.com BV‘s system. You will be reporting to the Area Manager in improving hotel availability and supply and supporting Booking.com BV in meeting the demands of the visitors on the Booking.com website.
B.capable
Manage a team of Account Managers & Account Executives in Montreal
Provide constant feedback and support to your team members
Hold regular meetings, 1:1’s, performance and appraisal reviews
Visit the important hotels, markets and stakeholders
Responsible for area coverage
Support Booking.com BV’s-strategy for Accommodation Partners availability, supply and parity within the region
Promote the Booking.com BV brand name and its online products and services to Partners and direct reports;
Create in depth Portfolio profiles that show understanding of the complexity of the Market and Office accounts;
Assist Booking.com BV in being the relationship builder for various internal and external stakeholders that are involved in the specific market;
Train, consult, monitor, support internal and external stakeholders in handling the market/demand in order to optimize their performance;
Support Booking.com BV in securing its relationship and optimizing its partnerships with the market and/or accommodation partners;
Introduce initiatives and execute Booking.com BV’s innovations with the market and/or accommodation partners to increase their performance;
Analyze UFIs on market level, regional level and on local/Property level;
Deliver, monitor and engage on internal projects/ambitions/changes by being the main contact and support for direct reports;
You will also need to be versatile and adapt quickly to the latest guidelines from Booking.com BV
B.skilled
Fluent in English and French
Affinity/experience within e-travel and/or hotel/travel industry
Proactive, sense of responsibility, friendly and ability to work independently
Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail
Great face-to-face and telephone communication skills
Team player, motivated and enjoys to work in e-travel and hospitality
Business focused
Positive attitude
Driver’s license
Availability to travel 50% of the time
B.offered
We are a performance-based company that offers career advancement and competitive compensation, including bonus. We also offer what is called the “Booking Deal” with competitive benefits.
Booking.com BV is the world’s #1 accommodation site and the 3rd largest global e-commerce player. The diverse team, 15,000 strong, is united by a single mission: to empower people to experience the world. We connect travelers with the world’s largest selection of incredible places to stay, including everything from apartments, vacation homes, and family-run B&Bs to 5-star luxury resorts, tree houses and even igloos. Each day, more than 1,200,000 room nights are reserved on our platform.
Please submit your resume in English.
Should you require accommodation to meet the essential functions of this job, please let us know.
It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone.
In fact, that’s what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy preparing for when the world is ready to travel once more.
Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission.
We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.