Nov 29, 2022
Do you have Salesforce Automation experience? Are you motivated to work in a highly innovative organization that addresses complex issues? Are you passionate about using technology to address issues that concern people? Would you describe yourself as goal-driven and able to multitask? Then perhaps this is the position for you.
As a Salesforce Manager. you will be responsible for bringing the holistic vision for MarTech to life.
More specifically your role will include:
Managing Salesforce Users, the Sharing Model, and 3rd party packages
Collaborating with Exco to define priorities, determine enhancement complexity, and plan The Room’s Salesforce Roadmap
Understand and drive best practices of declarative development
Deliver Salesforce training and providing end-user support
Build custom reports and dashboards
Track Cases (tickets) created by end users requesting support and enhancements
AppExchange Package installation & setup (general understanding of process and concepts)
A deep understanding and operational knowledge of MarTech is required
You must have a very strong technical background as well a strong understanding of the tech stack functionality
5+ years of industry experience in the maintenance and enhancement of Salesforce systems with certification as a Salesforce Certified Administrator preferred (Advanced Administrator and Platform Developer certifications preferred)
Governance best practices (data governance, change management, data backups, Sandboxes, Change Sets and/or other migration tools using the metadata API)
Excellent analytical, technology, communication, and problem-solving skills
Experience with Packaged Application Integrations
Ability to demonstrates good judgment in selecting methods and techniques for obtaining solutions for difficult assignments and of diverse scope.
Ability to work on problems of diverse scope where analysis of data or situations requires evaluation of identifiable factors.
Experience with: Salesforce Data Loader (or equivalent), Sales Cloud (Opportunities, Splits, Teams, Products & Pricebooks, Contracts), Service Cloud (Console, Feed, Case Assignment, Escalation, On Demand Email to Case), Chatter