Nov 21, 2022
The Restaurant Leader Training Program prepares individuals with great potential for careers in restaurant management by teaching them how to assume the role of restaurant area leaders, which involves personally managing the operations of 7–15 outlets. For those who meet the qualifications, employment-based visa sponsorship (including H-1B sponsorship) is possible for this post.
Recruiting high caliber managerial candidates
Training and developing associates
Ensuring delivery of exceptional guest experience and brand building
Achieving financial targets
Strategic planning and execution of all aspects of operations in conjunction with Support Center to achieve sustained efficiency and effectiveness
Essential functions: The essential functions in this job description are not all-inclusive of alludes and responsibilities.
Culture: Lives and cultivates Panda’s Mission, Culture and Values to ensure the 2020 vision is alive and in action.
Recruitment: Works with assigned Operations leaders (ACOs/RDOs) on recruiting high caliber store management and staffing stores effectively. Learns to develop a pipeline of internal and external talent, including successors for every store and Area management position.
Training: Works closely with Area and Regional leaders on how to effectively communicate and train store management on company policies, procedures, and financial reports analysis, and on operations standards. Assists ACOs in overseeing the training of AMITs and GMITs delivered by Area Training Leaders (TLs).
People Development: Trained to actively coach store management in people development to build bench of qualified associates. Engages in the Region’s Area people planning process to understand the Panda process for assessing internal talent and creating IDPs for management and hourly associates.
Associate Relations/Environment: Promotes a safe and empowering environment for Team Panda to listen, appreciate and challenge each other. Works with HR to learn how to handle associate relations claims effectively.
Work Safety: Learns to effectively communicate work and food safety guidelines. Works with Risk Management to understand the company’s safety guidelines and their consistent implementation.
Guest
Exceptional Guest Experience: Works with Area and Regional leadership to coach store team members on building connections with guests. Learns how to ensure operational standards that produce fantastic food, service, and ambience.
Brand Awareness: Works with Field Marketing to learn how to build brand awareness through community engagement. Receives training on effective ways to implement local and national marketing initiatives and promotions.
Guest Relations: Works with Operations leaders and with Field Marketing to learn how to coach store management on resolving guest relations issues related to products and guest experience.
Financial Results: Works with Operations leaders to gain operational expertise for achieving business results. Conduct operational effectiveness and efficiency reviews in assigned stores to ensure functional or project systems are applied and functioning as designed.
Compare, review and analyze financial/ accounting reports including Profit and Loss (Income Statement) of all stores assigned, Detailed General Ledger, etc. and marketing and survey reports on spreadsheets, charts, and document findings of studies and prepare recommendations
Learns how to become accountable for an assigned Area’s financial results.
Strategic Planning: Works with Operations leaders to learn how to conduct strategic planning for the Area. Learns how to coach store management to identify opportunities to improve performance and develop action plans for implementation.
Store Openings and Site Selection: Works with Area and Regional leadership and with Marketing leaders on successful approaches to new store openings and learns how to coach lower level Operations managers on these approaches.
Work hours: 40 hours per week plus O.T.
Bachelor’s Degree in Business Administration, Hospitality Management or related or equivalent"
Minimum one to two years of Operations experience
Must be flexible to move to a store within a 50 miles radius and able to work a flexible schedule, including weekends ADA Statement: Working in our restaurants means you’ll prepare hot and cold foods, use Chinese cook knives and other kitchen equipment with accuracy. You may be required to lift up to 50 lbs., stand up for four or more hours and reach across 36 inch countertops. Our kitchen is hot and often loud with a constricted workspace, limited storage space, and high shelving. Counter areas are often hot with steam from steam tables and food vapors.