Nov 22, 2022
A capable, seasoned, full-time receptionist is needed on a permanent basis. The ideal applicant should have experience working in a high-quality restaurant and possess excellent organizational and professional skills. Visa costs and flights will be covered by the Hotel Group.
Draw up client bookings for tables and ensure that tables are set before clients' arrival
Manage the front desk by receiving incoming calls, greeting, and attending to customers
Inform guests about the availability of tables and direct them to the tables
Keep records of guests who visit the restaurant
Assist customers with answers to queries, and proffer solutions to issues within your capacity
Collaborate with other restaurant staff and the management to ensure that customer complaint are properly attended to in a timely manner
Ensure that clients make payment for services before they exit the restaurant
Keep clear records of payments received and make detailed notes of balance payments
Check restaurant's emails and respond to them; accordingly, draw the attention of management to certain emails when necessary
Communicate with other staff, such as dinners, informing them of clients' bookings, needs and complaints.
High school diploma or equivalent.
High level of professionalism and reliability in a restaurant environment
A fantastic grasp of the English language.
A warm and often used smile
A strong and friendly phone manner
Knowledge of restaurant booking systems.
The capability of running a busy reception desk in a sizeable restaurant
Please ensure that a recent image and all documentation accompany your application for it to be successful.
Visa costs and flights will be covered by the Hotel Group.
Accommodation will be provided for the period of employment.
Contracts range from a minimum of 1 - 2 years