Dec 3, 2022
Are you an experienced Product Manager looking to shape and grow product working practices? We’re looking for a mid-level Product Manager to shape the direction of our established product and prioritise new opportunities. You’ll play a key role in our business, making a significant contribution to shape the future success of our flagship product which enables physical venues to unlock insights into how their space is used, who their visitors are and what their visitors need, turning that into action. Our vision is to enable physical spaces to thrive by providing them the same level of intelligence available on digital sites.
The Role:
Reporting directly to our CPO, you will take ownership of the roadmap for our WiFi / marketing product. You will work collaboratively to research customer needs, surfacing opportunities for new developments as well as improvements to our existing features. You will take hold of our custom and analytics development backlogs, working closely with our CX and Sales teams to improve ROI.
Work closely with the CPO to mature our product ways of working
Ensure the engineering teams are always working on the highest value work
Identify how we can improve our custom development, better aligning it to our roadmap, increase profitability and the overall process
Lead stakeholder engagement for your product
Create product outcomes for prioritisation, working collaboratively with our UX and engineering teams to validate what we should build next
Define feature success metrics and measure whether we achieved the expected value
Conduct customer and user research and testing working with our UX and CX teams
Break work down into smaller increments, consider what we should and shouldn’t build
Write user stories and the initial acceptance criteria, managing the product backlog
Understand how we can differentiate ourselves from our competitors
You will already have gained strong experience in previous product roles working with UX and agile teams in a commercial environment. You build positive relationships with your stakeholders, displaying high empathy for them as well as your users. You are pragmatic and action orientated. You continuously invest in your professional learning.
You have conducted user research and testing
Experience of product discovery and hypothesis testing
You’ve worked with product usage metrics, for example with Pendo / Amplitude / Google Analytics / mixpanel
You will have worked with both user story backlogs and epic prioritisation / roadmaps
You demonstrate great communication skills and are comfortable presenting ideas, product demos and research findings.
Bonus points for having managed custom development before with an eye on profitability whilst balancing that with strategic development and the maintainability of the product.
Remote first business - work from home
Learning & Development - progress your career
Flexible working - focus on wellbeing
Annual leave to suit you - option to buy more leave days
Volunteering days - give something back
Make it happen - We own things and get them done whatever it takes.
Playful and positive - Life’s too short to take things too seriously, we like to have fun while we’re working and we love positivity - and yes the glass is half full.
We’re in it together - We all have our day jobs to do, our KPIs to hit and projects to complete but we’re always available to help for the greater good of the business.
No bullsh*t, no politics - Seriously! We want to enjoy coming to work and that stuff doesn’t make it pleasant.
Know your stuff, keep learning - We value people who have the knowledge and have a thirst for it, lots of it.
No drama - Things don’t always go right as much as we try, having a hissy fit over it won’t help the situation and you won’t find that here.
With great data, comes great responsibility - Personal data is a big thing, particularly when you are the custodian of a lot of it, we take that very seriously.