Jun 19, 2022
If you are experienced in Helpdesk Support with a breadth of knowledge working with internal and external stakeholders, please read on…
We are a dynamic London-based web and digital agency working with clients from well-known brands to innovative start-ups, creating custom websites and eCommerce stores, as well as bespoke apps and CRM systems.
We believe in investing in people and want to build an organization that everyone benefits from in both the short and long term. Considering this philosophy, we have Investors in People, Living Wage and Disability Confident accreditation, amongst others.
THE ROLE - WHAT’S IT ABOUT…
We are looking for a credible and consistent administrator that can assist with systems, and provide support to the wider business, if this is you, we would like to meet….
If you are passionate about technology, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for!
Requirements
THE FINE PRINT…
Mandatory Skills -2 to 4 years experience in:
Clear demonstration of an interest in Digital Internet technologies
Ability to analyse business needs and recommend solutions
Proven working experience as an administrator (essential)
Have good administration background and knowledge of Microsoft Office (Word Excel PowerPoint)
Be highly reliable and organised
Be great with people over the phone
Ability to organise a daily workload by priorities
In-depth understanding of the entire MS Office suite
Exceptional written and verbal communication skills are essential
Excellent presentation and communication skills
A high level of proficiency in:
Experience in building a strong working relationship with key decision makers
Experience as a virtual assistant
Maintaining the CRM system, reporting and data entry
Arranging sales visits for the sales team
Maintaining calendars
Data entry
Supports our wider team
Answering some incoming office calls
Assisting the business with operational issues
Benefits
WHAT’S IN IT FOR YOU…
Paid Holidays
40 days paid holiday annually - (28 days + bank holidays + extended festive period shutdown)
Partnership / Skin In The Game
All of our team members qualify to become partners within our organisation, following the usual probationary period. On this partnership model, each partner is eligible to receive a share in the profit of our business, along with the opportunity for real input into its management and financial performance. Partners have additional special benefits including the opportunity to work from home on certain days.
Support & Culture
You'll be joining a group of fun, friendly, and geographically diverse professionals who love our work and get a kick out of over-delivering for our clients.